Clinical Research Patient Recruiter

Job Summary:
We are a leading clinical research organization specializing in neurology clinical trials for conditions like Alzheimer’s, Parkinson’s, Multiple Sclerosis, and other indications. We are seeking a compassionate, driven, and bilingual (Spanish and English) Patient Recruitment Specialist to join our team in Coconut Grove, Florida. This role is integral to advancing life-changing research by helping patients understand and access clinical trials.

Key Responsibilities:

• Engage with potential participants to discuss study opportunities and address any questions or concerns.
• Conduct outreach to patients in both English and Spanish through phone calls, community events, and digital platforms.
• Build and maintain positive relationships with patients, caregivers, and healthcare providers to enhance recruitment efforts.
• Screen patients based on study criteria and refer eligible candidates to the clinical team for further evaluation.
• Maintain accurate records of recruitment activities and provide regular reports on progress toward recruitment goals.
• Collaborate closely with the clinical and regulatory teams to ensure compliance with study protocols and company policies.
• Work in a goal-driven environment with clear recruitment targets.

Key Qualifications:

Required:

• At least 1 year of experience in a patient-facing healthcare role, preferably in clinical trials, patient advocacy, or healthcare outreach.
• Strong interpersonal skills with the ability to engage, empathize, and build trust with patients from diverse backgrounds.
• Strong active listening skills, empathetic approach, patience, and resilience are key qualities for success.
• Self-motivated and adaptable with a solution-oriented approach to addressing patient concerns and challenges.
• Collaborative mindset and an ability to work constructively with a results-focused team leader, even in demanding situations.
• Ability to thrive in a fast-paced, dynamic environment where priorities can shift quickly.
• Bilingual in Spanish and English, with excellent verbal and written communication skills in both languages.
• Knowledge or interest in neurology and neurological conditions is a plus.
• Proficient in MS Office Suite and familiarity with CTMSs or recruitment databases.

Performance Expectations:

• Recruit qualified patients based on established study goals.
• Consistently engage with a set number of patients and potential participants each week.
• Complete required training and maintain compliance with company SOPs and regulatory guidelines.

Why Join Us?

• Work with a dedicated team that values empathy, resilience, and a commitment to advancing neurological research.
• Competitive salary and benefits, including performance-based incentives.
• Opportunity for growth and professional development within a specialized, mission-driven organization.

Note: Only bilingual candidates (Spanish and English) able to work in-person out of our Coconut Grove location daily will be considered for this role.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• How many years of experience do you have in a Patient-Facing Healthcare role?
• Are you comfortable conducting patient outreach by phone, email, and in-person events?
• This position is based in Coconut Grove, FL. Are you able to work onsite at this location?

Experience:

• Patient Recruiting: 1 year (Preferred)

Language:

• Fluent English AND Fluent Spanish (Required)

Work Location: In person