Clinical Screening Coordinator

Join Us at Centricity Research!

Centricity Research is one of the largest clinical research networks in North America. We are a fully centralized Integrated Research Organization (IRO) specializing in conducting Phase I-IV clinical trials in over 35 therapeutic areas: inpatient and outpatient; pharmaceutical, biotechnology, and medical device trials.

About the Role

We’re looking for a Clinical Screening Coordinator to lead research-related recruitment initiatives and ensure the enrollment of high-quality patients in accordance with Centricity Research recruitment guidelines. In this role, you’ll also screen patients for participation in clinical research studies with a solid understanding of study protocols, including inclusion/exclusion criteria, relevant medications, and medical conditions.

This is a regional role that will be based out of our Bayview Ave location in Toronto with required travel to our Vaughan and Oshawa locations as needed.

What You’ll Do

• Work on enrollment and retention initiatives with the Site Manager
• Problem solve and create contingency plans to optimize enrollment via recruitment initiatives
• Obtain and maintain computerized database of all ad callers
• Return all phone calls/email responses to interested patients within 24 - 48 hours
• Accurately complete recruitment tracking log and all applicable clinical trial management systems
• Identify appropriate study candidacy based on knowledge of sites’ recruiting and upcoming studies
• Complete database query reviews for study candidacy and conduct outbound calls for study interest
• Provide study metrics on a regular basis and provide ongoing feedback regarding outcome of recruitment initiatives
• Occasionally attend community lectures, health fairs or events to promote Centricity Research
• Promote clinical trials in the community through outreach events
• Complete Informed Consent and screening visits per study protocol and Centricity Research SOP
• Perform delegated tasks completely and accurately, including review of demographic information, medication history, medical history, obtaining vital signs (blood pressure, heart rate, temperature, and waist, weight, and height measurements
• Complete the source documents, case report forms, and data queries in a timely manner, accurately, and completely.
• Assist the Central Recruitment, Research Operations and/or Investigators with any other tasks as required
• Able to work in a regional setting to support sites with recruitment and screening as needed

You Might Be a Great Fit If You:

• Communicate clearly and comfortably with patients by phone, email, and in person
• Stay organized and pay attention to details, especially when managing multiple tasks like outreach, documentation, and scheduling
• Are curious about clinical research and excited to learn protocols, medical terminology, and research ethics
• Feel confident using everyday computer tools like spreadsheets, databases, and email, and are open to learning systems like CTMS or EMR
• Bring experience from a healthcare, research, or customer-facing role, or are ready to dive in and learn on the job

Why Centricity Research?

Our Mission

We connect people to scientific advancements through groundbreaking research within a deeply human experience.

Our Core Values

• Quality: We aim for excellence and integrity in everything we do - because lives depend on it.
• Care: We show up for each other, our customers, and our mission - always going the extra mile.
• Be the Change You Seek: We're adaptable, forward-thinking, and constantly improving - for the betterment of all.
• One Team: We collaborate, support one another, and succeed together.
• Grow for Good: We grow with purpose - to expand access to research and improve global health.
• Own It: We take initiative, deliver results, and follow through - with passion and accountability.

Benefits

• Comprehensive health, dental, and vision insurance
• Enhanced EAP – mental health support
• Flexible PTO + paid holidays
• Continuing education reimbursement
• 401(k) / RRSP with company match and immediate vesting

Ready to Apply?

We’d love to hear from you – apply now!

We’re an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provide accommodations during the hiring process upon request.