Clinical Specialist

(M/W) Clinical Specialist

The company: 

Wandercraft provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

After raising €75M in June 2025 the leader in walking robotics is starting a new phase of international growth.

Our goal: to restore the ability to stand and walk to people with reduced mobility. We are realizing the promise of robotics to offer ordinary lives to extraordinary people. To do this, we have created Atalante, the walking exoskeleton that enables paraplegic or hemiplegic people to walk again. Used for locomotor rehabilitation in hospitals, Atalante is the first exoskeleton in the world capable of generating its own balance, without its wearer having to stabilize himself with crutches. With it, every day, patients get up from a wheelchair and walk in France, in Europe and in the United States.

Building on the lessons learned from Atalante, we are developing a personal exoskeleton that will allow people to regain their autonomy at home, in the street, in their daily lives... With this personal version, Wandercraft aims to change millions of people's lives for the better.

This unique project is carried out by a team united around a mutual goal: improve the daily life of people with reduced mobility. We are working in a kind, fun and agile environment. Each member of the Wanderteam brings effervescence and passion to take this state-of-the-art medical robotics device to the next level.

From the very heart of Paris and New York , we are collaborating with the best university laboratories and leading medical teams, in Europe and in the USA. We have built a working environment that is motivating and rewarding on a personal and technical level.

Job Description:

We are looking for talents who are enthusiastic, passionate, creative but above all like-minded: abiding by the highest standards, honest and committed to everything you do. Expect to be challenged: we are creating things that nobody has ever done before. Expect to have to work hard and fast: we are testing and learning as we go. Expect to aim for perfection: after all, we are breaking ground with high technology exoskeletons.

Are you ready to push the limits?

Reporting to the US Director of Business Development, the Clinical Specialist will be in charge of (non-exhaustive list):

·      Working hand and hand with the Sales Team to demonstrate of our exoskeleton technologies in hospitals, at our headquarters in NYC and at congresses

·     Supporting our customers and partners with clinical support, training, and research. Clients include physicians, institutions (hospitals, rehabilitation facilities, etc.,) allied health professionals, neurological rehabilitation therapists and patient support groups.

·    Supporting clinical operations in the US and within the Wandercraft Walk in New York Clinic, including monitoring of clinical trials, clinical training, patient treatment at the clinic and clinical education.

·    Coordinating the development of clinical content for marketing and clinical education.

The Clinical Specialist will start by spending a significant amount of time at Wandercraft Headquarters in New York City. Some weeks of training in Paris might be required. Travel weekly is expected in this position, either locally (NY, NJ) or US-wide.

Responsibilities:

Customer Support

-       Lead the training sessions (initial and continuous) of our devices with the users,

-       Accompany the rehabilitation professionals in the integration of the technology in their current clinical practice incl. live and remote support,

-       Support customers with therapeutic sessions with their patients,

-       Develop training materials, tutorials, usage scenarios and associated documentation for users,

-       Capitalize on the use of our exoskeletons in the field and share the best practices observed – incl collaboration with our Europeans headquarters and Clinical Specialists in Europe,

-       Manage and follow up on clinical requests related to the use of the device, in conjunction with the Quality/Regulatory and Clinical teams,

-       Discussing and advising on the Atalante use program, with adapted exercise proposals,

-       Develop and maximize clinical skills and educational knowledge of neurological rehabilitation and the operation of all Wandercraft technologies.

Sales and Marketing support

-       Conduct live demonstrations in hospitals and at congresses with the Sales Team and promote the most efficient and patient-focused utilization of Wandercraft technologies,

-       Organize logistics related to transport of the equipment for demonstrations,

-       Support Sales team with clinical content when needed,

-       Join in-service presentations at prospects’ location and share clinical expertise of the use of Wandercraft technologies,

-       Assist the marketing team in creating content and organizing the presence of local and national media,

-       Share user feedback (functionalities, ergonomics, patient feedback, etc.) with internal teams (R&D, Marketing, etc.) to contribute to the continuous improvement of our exoskeleton.

Clinical and patient support

-       Assist clinical team with Wandercraft clinical trials in the US – monitoring, training, follow ups,

-       Assist in program development and treatment protocols to enhance clinical usage of the Wandercraft technologies post sales and training,

-       Support Wandercraft partners with their clinical research and protocol development,

-       Support Wandercraft own clinical research at Walk in New York,

-       Provide the best possible patient experience & sessions in Wandercraft’s own Walk Center,

-       Build collaborative and consultative relationships with rehabilitation networks and patient support groups within assigned territory,

-       Conduct educational in-services to universities and webinars to potential referral sources through formal presentations,

-       Support and attend local and national professional/patient meetings as requested.

Required profile:

Both proactive and rigorous, you have an excellent ability to work within a team and know how to be autonomous and proactive while following the instructions given. You enjoy working on various and varied tasks and have the well-being of your team at heart. You know how to adapt to rapid changes in the order of priority tasks. You are resourceful, curious, and very organized. Finally, you have excellent oral and written communication skills.

Required skills:

•Diploma: Board Certified Neurologic Physical Therapist

•Required experience: Minimum 2 years experience of clinical practice

Type of contract: At Will

Compensation: Starting from $105,000

Benefits:

-       Medical, Vision & Dental plan premium covered up to 80% by the company

-       401(k)

-       3 weeks PTO + 4 Summer Fridays