Clinical Support Coordinator

As a Clinical Support Coordinator Emergency Services, your voice to influence patient care is valued and empowered at every turn –whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that elevate both patient outcomes and the future of nursing.

Job Summary and Qualifications

The Clinical Support Coordinator supports high quality, patient-centered care by directing and providing feedback, guidance, and mentoring to new graduate nurses and/or nurses that are transitioning to the emergency department. The Clinical Support Coordinator supports emergency department new hires, providing direction, education, and accountability on the hospital’s standard of nursing practice, policies, and procedures to ensure compliance with all accrediting and regulatory agency requirements.

Your responsibilities will include:

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  Performs rounds on each nursing unit, continuously observing, assessing the quality of patient care, and identifying nursing educational needs. Escalates concerns about nursing skills, patient care, policies, processes, and equipment as appropriate.

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  Utilizes skills of observation. Provides feedback on nursing assessments, nursing diagnosis, planning, intervention, and evaluation of patient care.

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  Provides feedback and mentoring on patient assessments and care planning.

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  Provides assistance with performing or troubleshooting specific skills.

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  Maintains IMobile phone for easy contact by new graduates or nurses within scope of support.

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  Tracks requests to identify most commonly requested skills for purposes of enhancing orientation & education.

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  Fosters teamwork and contributes to achievement of team goals.

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  Attends rapid responses and codes as needed, to observe, provide feedback, and debrief, facilitate education, direction, coaching before, during and after the rapid response or code as indicated.

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  Shares knowledge/expertise and assists co-workers.

What qualifications you will need:

Education:

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  Bachelor’s Degree in Nursing – required

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  Master’s Degree in Nursing or related field – preferred

Experience:

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  2 years of RN experience – required

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  1 year of leadership role – preferred

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  1 year of preceptor experience – preferred

License/Certification:

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  Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation. Required

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  Basic Life Support (BLS)- Required

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  Advanced Cardiac Life Support (ACLS) Required

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  Preceptor Training Required within 90 days

• NIH Stroke Scale Certification Required within 60 days

• Trauma Nursing Core Course (TNCC) Required within 18 months

• Emergency Nursing Pediatric Course (ENPC) Required within 18 months

Benefits

St. David's South Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"Nurses are essential to the delivery of healthcare and serve as its foundation. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future."

Erica Rossitto, MBA/HCM, BSN, RN, NEA-BC

Senior Vice President and Chief Nurse Executive

HCA Healthcare

St. David's South Austin Medical Center, is a 368‑bed acute care hospital within St. David’s HealthCare, offering comprehensive specialty and sub‑specialty services. Key programs include a nationally accredited oncology program featuring the region’s only adult Transplant and Cellular Therapy Program; a Level II trauma center; advanced cardiac, stroke, and orthopedic services; full‑service maternity and newborn care; and four community emergency centers in Bee Cave and Bastrop.

The facility is affiliated with the Texas Institute for Robotic Surgery, providing advanced robotic capabilities for orthopedics, open heart and lung procedures, complex GI surgery, surgical oncology, general and colorectal surgery, and urology. It was also among the first hospitals in Central Texas to integrate CT imaging with robotics for early lung cancer detection.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If this opportunity is your next step in your career path, we encourage you to apply for our Clinical Support Coordinator Emergency Services opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing, apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.