Cloud & Network Engineer

Highlight: The Cloud and Network Engineer holds an essential role at Living Stones Group (LSG). This position supports new and existing clients who work in a variety of industries. LSG is a global company that supports clients with remote and on-prem solutions.

Hours: This position is full-time 40-hours per week (Monday to Friday), hybrid (primarily remote with scheduled office work in Cairo as needed). Work hours are during the afternoon and evening. This position also covers a minimum of one Sunday shift per month to monitor the service desk and respond to client needs. Comp time is provided for Sunday shifts.

Main Responsibilities for this Position:

• Administer and optimize Microsoft 365 and Azure environments, including user identity management (Entra ID), Exchange Online, and SharePoint/Teams permissions.
• Develop and install network infrastructure, configurations, and equipment such as routers and switches.
• Implement data security systems including MS365 Security & Compliance, firewalls, and cloud-based backup solutions.
• Perform routine network and cloud tenant monitoring, maintenance, and troubleshooting.
• Provide remote or on-site technical support, ensuring all solutions are documented within LSG’s service desk system.
• Research and keep up to date with the latest security standards, systems, and authentication protocols and apply standards and procedures to complete tasks.
• Collaborate with team members across departments to ensure task activities are complete, and design, implement, test, and document systems and processes for LSG and its clients. 
• Provide technical support and project implementation through direct contact with LSG team members and clients located globally. 
• Participate in mentorship and learning paths set by senior engineers while providing mentorship, knowledge sharing, and day-to-day IT support engineers to foster their technical growth.
• VoIP Support with knowledge of Polycom, Linphone, ATA, E-Fax and FreePBX server configuration.

Qualifications and Requirements:

Language Skills

• Fluent and competent on a professional level, both verbally and written, in English and Arabic.

Technical Skills

• Proven experience in Microsoft 365 Administration (User management, security policies, and mail flow).
• Working knowledge of Azure Cloud services and hybrid identity environments.
• Experience with LAN, WAN, WLAN< and VPN design and implementation.
• Proficiency in network security (Fortinet/FortiGate preferred) and M365 Defender/Endpoint Manager (Intune).
• Good problem-solving skills and attention to detail.

Education and Certifications

Academic Degree in Computer Science, Engineering or relevant field

Required Certifications:

• Microsoft 365 Certified (e.g., Administrator Associate or Security Administrator)
• Fortinet NSE 4 or higher

Preferred Certifications:

• CCNA
• Azure Administrator (AZ-104) or CISSP

• Problem-Solving Skills: Strong analytical skills to diagnose and resolve network issues efficiently.
• Communication Skills: Ability to communicate technical information clearly to non-technical stakeholders and collaborate effectively with team members.

Physical Ability

• Physical ability to lift equipment and perform on-site tasks in LSG and client offices and worksites.

Please submit CV or submit questions to: people@livingstones.group