Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.
- Operate, monitor, and support Google Cloud Platform (GCP) environments to ensure high availability, performance, and security of cloud services.
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Manage day-to-day cloud operations including provisioning, configuration, maintenance, and troubleshooting of GCP resources.
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Support Apigee API Management operations, including API deployment, policy configuration, security enforcement, monitoring, and analytics reporting.
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Assist in the operational support of Vertex AI and Gen AI platforms, including model lifecycle activities, environment support, governance controls, and integration monitoring.
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Monitor and support BigQuery integrations, ensuring data pipelines, access controls, and performance are maintained.
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Perform incident management, root cause analysis, and problem resolution in line with ITIL processes; participate in on-call and escalation support as required.
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Implement and maintain observability and monitoring solutions (logging, metrics, alerts, dashboards) to proactively identify and resolve issues.
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Manage and support Kubernetes clusters and Linux-based systems, including patching, upgrades, capacity management, and security hardening.
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Execute routine operational tasks such as backups, recovery testing, system health checks, and environment validation.
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Support FinOps and cost optimization initiatives by monitoring cloud spend, implementing tagging standards, right-sizing resources, and generating cost reports.
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Create and maintain operational documentation, runbooks, SOPs, and compliance reports to support audit and governance requirements.
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Collaborate with cloud engineers, security teams, and service delivery managers to support change management, releases, and continuous improvement initiatives.
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Ensure adherence to organizational security policies, compliance standards, and best practices across all cloud operations.
Qualifications
Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related field. Relevant certifications are a plus.
Key Requirements
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6 to 10 years of experience in IT infrastructure or cloud operations.
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Working knowledge of Google Cloud Platform (GCP) services, especially Apigee (API management, Security Policies, Analytics), Vertex AI, Gen AI (Model lifecycle, governance), BigQuery Integration.
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Hand-on experience with observability and monitoring, incident response, and routine cloud operations / maintenance.
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Hands-on experience in managing Kubernetes clusters and Linux operating system. Familiarity with basic scripting (e.g., Shell, Python) would be an advantage.
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Understanding FinOps practices and cost optimization techniques (right-sizing, tagging, cost governance) in GCP.
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Strong documentation and reporting skills; adherence to ITIL processes.
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Preferred certifications: Google Cloud Associate Cloud Engineer, Apigee API Engineer, Linux/Kubernetes certifications.