club Manager

Job Title: club Manager

Location: Riyadh

Reports to: Cluster Manager

Job Purpose

To assist in overseeing daily operations of the branch, ensuring smooth coordination between departments, maintaining service quality, supporting sales performance, and ensuring a clean, safe, and member-focused environment.

Key Responsibilities

• Support branch operations and daily task delegation.
• Supervise front desk, fitness, sales, and customer service areas.
• Ensure proper implementation of operational and administrative policies.
• Submit weekly operational reports to the Cluster Manager.
• Help achieve membership and retention targets.
• Handle member issues promptly and effectively.
• Oversee club cleanliness, maintenance, and readiness.
• Fully take over administrative duties in the absence of the Branch Manager.
  
  

Qualifications

• Minimum 2 years of experience in gyms, fitness centers, or service-related industries, preferably in a supervisory role.
• Strong leadership and organizational skills.
• Excellent communication and customer service skills.
• Familiarity with membership management systems and scheduling tools.
• Flexibility to work in shifts and weekends.