BASIC PURPOSE OF THE JOB:
Responsible for the planning, implementation, and evaluation of CME and accredited educational activities. Duties include speaker and planner coordination, creating advertising, maintaining accreditation documentation, managing workflows, supporting software platforms, and performing ongoing data analysis. The role ensures compliance with regulatory standards and comprehensively supports program operations.
Director of Operations, Department of Pediatrics and Continuing Medical Education
Supervisory Responsibilities: NO
Minimum Education: Bachelor’s degree (example: Business Admin; Data Analytics, Health Services Management, Information Systems/Informatics, Education)
License/Certifications Preferred: Microsoft Office Specialist; Data Analyst Professional Certification; CHCP; Crucial Conversations; Canva experience
Minimum Work Experience: 2 years; healthcare preferred; experience working with ACCME requirements preferred
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong time management, problem-solving, negotiation skills
- Exceptional communication skills
- Highly detail-oriented and able to multitask
- Strong customer service skills
- Data mining, analysis, summarization, visualization and reporting skills
- Ability to work independently
- Comfortable with various software platforms
- Proficient in Outlook, Adobe, Canva, Microsoft Forms, Teams, SharePoint
DUTIES AND RESPONSIBILITIES:
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Accreditation & Compliance
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CME Planning & Operations
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Technology & Workflow Management
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Data Analysis & Reporting
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Other Responsibilities as assigned
Light lifting (10-20 lbs), frequent sitting, some standing, walking, bending, repetitive computer use.
Come work where you can make a difference everyday.