CMMS Service Order Dispatcher

Innovative Consulting & Management Services (ICMS) is a Professional & Technical Management Consulting firm with over 20 years of consulting experience. We offer technical professional services to Federal and State Governments, and Commercial clients.

ICMS is a Small Business and Certified HUBZone employer. We deliver value to our clients by combining deep industry knowledge with strong functional capabilities. Our focus is to manage cost-effective programs while at the same time mitigating risk and improving results. Our success is with teamwork, a coordinated effort from all disciplines, from clients to consultants, and most important, it’s about delivering on our commitments.

ICMS is looking for a Computerized Maintenance Management System (CMMS) Service Order Dispatcher to support custodial and facility operations in Martinsburg, WV.

Duties and Responsibilities:

• Manage all data entry, scheduling, creating, assigning and closing work tickets.
• Maintaining accurate records for all work tickets, locations, resources and equipment.
• Setting up user roles, permissions, and system workflows.
• Ensuring digital records and documentation meets customer and regulatory standards.
• Develop and provide all necessary reports and database queries as requested by the Contracting Officer's Representative (COR) within 4 hours during normal Government working hours (unless the COR agrees to a longer time frame)

Requirements

• High School Degree or equivalent preferred.
• Minimum 2 years of experience within the last 3 years performing similar CMMS administration duties.
• Proficient computer skills including proven experience with Microsoft Office applications for documentation, communication, and basic reporting.
• Superior ability to plan and manage work independently, meeting deadlines under minimal supervision
• Shall be able to read, write, and fluently converse in the English language

Additional Qualifying Factors:

• As a condition of employment, it will be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results.

Security Clearance:

• All Contractor personnel working onsite at federal facilities must meet federal government security clearance standards. IRS Minimum Background Investigation (MBI) required.

Citizenship requirement: must be a U.S. citizen or have "lawful permanent residence" status to be eligible for a federal clearance including financial and credit stability.

Benefits:

• Medical, Dental & Vision Insurance
• Life and Accidental AD&D Insurance
• 401K Retirement plan with 3% automatic contribution
• 11 Paid Government Holidays
• Generous sick and vacation leave

Job Type: Full Time Onsite Position (Telecommute will not be considered for this position) Monday - Friday 7:30AM – 4:00PM

Work schedules are subject to change based on client and company needs. As an administrative role, this person will be on call regularly and be available for and respond to emergencies off shift.

*This is a contingent hire position based upon the award of contract.

Location: Kearneysville WV

Compensation - $21.62 per hour plus $5.09 per hour Health and Welfare

ICMS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, age, sex, national origin, disability or veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay: $21.62 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person