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The Certified Nurse Aide will provide support to the nursing staff and providers to room patients and gather
information necessary for the visit.
KEY ACCOUNTABILITIES:
Serves as a patient advocate at all times in the delivery of patient care
Escort patients to exam room, interview patients, collect vital signs & necessary information in order to
facilitate the provider visit
Ensure all related reports, labs and other information is filed in the EMR prior to the patient
appointment
Communicate with nursing staff as to needs of patient and/or provider
Support organization as needed
CORE COMPETENCIES (soft skills):
High adaptability and flexibility
Strong customer service skills.
Excellent oral and written communication skills.
Be a dependable & reliable team player
Exceptional attention to detail, organization, and time management skills.
Ability to self‐start, work independently and work as part of a team.
Ability to maintain confidentiality.
Communication and interpersonal skills as applied to interaction with coworkers, supervisor, and
others, sufficient to exchange or convey information and to receive work direction.
Demonstrates the ability to communicate effectively with patients and other health care providers
Responds competently to unanticipated events and medical emergencies on scope of practice,
professional experience, and established protocol
Supportive of the diversity of our staff and clientele
Demonstrate passion for and commitment to FHC's mission and its importance to the
community.
REQUIREMENTS (hard skills):
Proficiency in all applicable computer skills
Knowledge of Electronic Medical Records
EDUCATION/EXPERIENCE:
Experience in health care environment
Customer service experience
North Dakota Nurse Aide Registration required
Working Conditions and Environment:
This position has good working conditions in general; noise level in work environment is usually quiet.
Physical Requirement/Activities:
Standing, walking, climbing, balancing, bending, carrying, reaching, squatting, pushing, pulling, lifting, twisting,
gripping, talking, typing, hearing/listening, seeing/observing.
Sedentary to light work:
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to
lift, carry, push, pull or otherwise move objects, including the human body. Sedentary to light work involves
sitting approximately 75% of the time. Also, involves exerting up to 25 pounds of force intermittently or up to
50 pounds of force infrequently.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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