CNA - NA/Receptionist - OB/GYN FT

HOURS & SHIFT REQUIREMENTS: Regular full time, 40 hours weekly, M-F 8-5.

GENERAL SUMMARY

Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Provides staff support to the Physician in operating the practice computer system including the total medical billing functions.

GIBSON AREA HOSPITAL& HEALTH SERVICES MISSION STATEMENT

To provide personalized, professional healthcare services to the residents of the Communities we serve.

PRINCIPLE DUTIES AND RESPONSIBILITIES

1. Check in patients, verifying demographic info and making necessary changes in computer.

2. Balance the cash and the receipts, with the encounters.

3. Prepare a deposit of all monies and credit card receipts, and send to GAH via the courier.

4. Send all medical records requests to HIM to process.

5. Assist in scheduling follow-up appointments as patient checks-out.

6. Scan documents into the EMR Patient Record.

7. Keep policy and safety manuals up to date.
8. Collect month end logs and reports to send to manager.
9. Other duties as assigned.

PHYSICAL REQUIREMENTS

3. Requires manual dexterity sufficient to use keyboard, operate a calculator, telephone, copier, dictation recorder, and such other office equipment as necessary.

4. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.

5. It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful.

REPORTING RELATIONSHIP

Reports to the Office Manager.

EDUCATION, KNOWLEDGE AND ABILITIES REQUIRED:

1. Minimum High School graduation or GED.

2. Must be familiar with CPT and ICD- 9CM codes, either through education or experience as demonstrated by past performance.

3. Knowledge of medical terminology and the insurance industry.

4. Knowledge of grammar, spelling, and punctuation to type correspondence.

5. Knowledge and skill in computer applictions, photocopy machine, and calculator.

6. Ability to read, understand, and follow oral and written instruction.

7. Ability to sort and file materials correctly by alphabetic or numeric systems.

8. Ability to speak clearly and concisely.

9. Ability to establish and maintain effective working relationships with patients, employees, and the public.

10. Knowledge of medical insurances/collection practices.

11. Ability to deal courteously with patients, co-workers, and others.

12. Ability to communicate clearly.

INFECTION EXPOSURE RISK LEVEL

Category III– Minimum risk - this job does not involve exposure to blood, body fluids, or tissue. You do not perform or help in emergency medical care or first aid as part of your job.

WORKING CONDITIONS

1. Work is performed in an office environment.

2. Involves frequent contact with staff, patients, and the public.

3. Work may be stressful at times.

4. Contact may involve dealing with angry or upset people.