Collection Officer

Key Responsibilities

• Monitor and follow up on outstanding payments from clients to ensure timely collection.
• Contact clients through calls, emails, and official correspondence regarding due or overdue payments.
• Negotiate and arrange feasible payment plans where applicable.
• Maintain accurate records of client interactions, payment status, and collection activities.
• Coordinate with the Finance and Sales teams to resolve client issues or disputes affecting collections.
• Prepare daily, weekly, and monthly reports on collection status and aging receivables.
• Escalate delinquent accounts for legal action in coordination with management when necessary.
• Ensure compliance with company policies and UAE financial regulations in all collection activities.

Qualifications & Skills

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 2–4 years of proven experience in collections, preferably within the real estate sector.
• Strong negotiation, communication, and interpersonal skills.
• Proficiency in MS Office (Excel, Word, Outlook) and ERP systems.
• Ability to work under pressure and manage multiple accounts effectively.
• Knowledge of UAE real estate laws and RERA regulations is an advantage.
• Fluency in English is required; Arabic is an added advantage.

Job Type: Full-time

Application Question(s):

• What are your salary expectations?