Collections Agent

Field Retention Specialist
Location: Lancaster, OH & Surrounding Areas
Schedule: Up to 40hr/wk (Evenings Until 8 PM)
Makotek – Authorized Contractor for Spectrum/Charter Communications

Take Control of Your Career and Join a Team That Invests in Your Success!
Makotek is hiring Field Retention Specialists in Lancaster, OH, and surrounding areas. This is an exciting opportunity to work independently in the field, meet new people every day, and be rewarded for your performance. You’ll represent Spectrum, helping customers resolve past-due balances and retain their services.

No experience? No problem — we provide paid training to help you start strong and succeed quickly!

· Key Benefits of Joining Our Team

• No experience required – we provide comprehensive, paid, hands-on training
• Independent and flexible work – you’ll be in the field, not behind a desk
• Strong earning potential – average $600–$800+ weekly based on performance
• Career growth opportunities – advancement potential with a growing company
• Meaningful work – help customers stay connected and avoid service interruptions

· Job Description and Responsibilities

• Visit customers’ residences to facilitate payment arrangements for past-due accounts
• Provide professional, courteous service while resolving outstanding balances
• Communicate effectively with supervisors and management
• Manage daily routes efficiently to meet established performance goals

· Qualifications

• Friendly and professional communication skills
• Self-motivated, dependable, and goal-oriented
• Flexible and adaptable to new situations daily
• Reliable and professional appearance and demeanor

Requirements

• Valid driver’s license
• Reliable vehicle with active auto insurance
• Smartphone with GPS capability

· Compensation and Benefits

· Weekly pay: $600–$800+ based on performance

• Paid training – learn while you earn
• Mileage reimbursement – $0.40 per mile
• Health benefits – Medical, Dental, and Vision (after 60 days)
• Paid time off – available after one year

Makotek is an Equal Opportunity Employer.
We value diversity and do not discriminate based on race, gender, age, disability, or any protected status.

Pay: $600.00 - $800.00 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• 1. Driver’s License Requirement

Do you currently possess a valid, non-expired driver’s license issued in the United States?

2. Vehicle Registration
Is your vehicle currently registered in your name or a household member’s name and active (not expired or suspended)?

3. Auto Insurance Status
Are you listed as a policyholder or authorized driver on a current, active auto insurance policy?

4. Insurance Documentation
Can you upload a current insurance declaration page showing your name listed as policyholder or driver?

5. Do you currently possess your Social Security card (physical or digital copy) and can present it during the onboarding process?

6. Transportation Reliability
Do you have reliable daily access to your vehicle for work assignments?

Work Location: In person