Collections Agent/Customer Service Representative

ATTENTION COLLECTORS, A Leading 3rd Party Debt Collection Agency is in Florida and hiring at a rapid rate. You must reside in Florida and provide proof of residence to qualify.

Are you a motivated individual looking for a rewarding career and live in Florida?

We kindly ask that you submit your application directly through our platform, as this is an essential step in order to move forward with scheduling a Zoom interview. Once your application has been received, I will personally review it and be in touch with you regarding the next steps (Please select the correct state)

The Northstar Companies is a debt collection agency with over 50 years of industry experience headquartered in Cheektowaga, NY with additional offices in Olean, NY and Fort Erie. At Northstar we have a long and established history of success in providing superior customer service and upholding client standards resulting in a positive customer experience while striving to make each day profitable for our clients, our company, and our employees.

At Northstar, we believe that NO dollar collected is worth a complaint. Our strict adherence to all legal regulations and client expectations is what sets us apart in the collections industry.

Our mission is to recruit and retain the most qualified employees and to promote a work environment that is fair, supportive, productive, as well as rewarding.

We are hiring Full-time COLLECTION ASSOCIATES in Florida to join our growing family!

Essential Functions of the Job:

· Engage in telephone contact with consumers

· Negotiate repayment terms in accordance with client and company specifications

· Complete and accurate account documentation

· Comply with federal/state regulations and company policies/procedures

· Adherence to work schedule

Qualifications and Education Requirements:

· High School Diploma or GED

· Collection experience preferred but not required

Skills

· Comprehensive and working knowledge of collections is preferred

· Excellent communication and negotiation skills

· Strong work ethic and commitment to succeed

· Computer basics, math skills and ability to use a calculator required

Pay Range

$16.00 - $26.00 per hour with monthly bonus pay potential

Office Hours:

· Monday through Friday 8am-8pm

· Flexible weekly schedule

Company Benefits:

• Comprehensive Healthcare Coverage:
• Medical (including free premium plan option)
• Dental
• Vision
• Health Savings Account (HSA) option
• $50,000 Northstar Paid Life Insurance
• Voluntary Insurance Options
• Earned Time Off/Sick Time
• 401(k) Plan with Northstar Match
• Paid Holidays
• Employee Assistance Program (EAP)

Job Type: Full-time

Pay: $16.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance
• Work from home

Application Question(s):

• How many years have you been working for your current employer? If not currently employed, how many years did you work for your most recent employer?

Education:

• High school or equivalent (Required)

Experience:

• Debt Collections: 2 years (Required)
• Call Center: 2 years (Required)

Work Location: Remote