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Collections Analyst

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We are looking for a detail-oriented individual with Account Receivable and Collection experience who will take full ownership of the Consumer Accounts Receivable position Applicant will be responsible for tracking and resolving outstanding payment issues and process monthly aging reports in a timely manner. The candidate must have knowledge of general accounting principals and MS Office (especially Excel).

The applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator, both paper and email. Some of the responsibilities include:

  • Conduct accounts research and analysis
  • Prepare and maintain various reports
  • Maintain aging report
  • Identify and execute necessary account adjustments
  • Conduct QA of Analyst adjustments in different systems

  • H.S. diploma required – some college course work is preferred.


  • Customer Service experience working in a fast-paced environment. Health insurance or retail collections experience is preferred.
  • Finance background that encompasses the ability to understanding account aging.


  • Desire to be part of a high-performing team that has significant impacts to cash and client account status. Team focus is a top priority.


  • Strong proficiency in Microsoft Excel.


  • Excellent written and verbal communication skills.


  • Excellent analytical skills


  • Ability to help solve complex account issues.


IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.


Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

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