Collections and Payment Posting Specialist

South Florida Bill Care is seeking a dependable and detail-oriented Collections and Payment Posting Specialist to support the billing department with payment posting, account follow-up, and collections activities. This role is responsible for accurately posting payments, reviewing balances, following up on outstanding claims and unpaid accounts, and helping keep accounts receivable organized and up to date. The ideal candidate is proactive, organized, and comfortable handling both payment posting and collections follow-up.

Key Responsibilities

• Post insurance and patient payments accurately and in a timely manner
• Reconcile payments, adjustments, and account balances
• Review aging reports and follow up on unpaid claims and outstanding accounts
• Contact insurance companies regarding claim status, denials, underpayments, and payment delays
• Assist with collections efforts by following up on open balances and unresolved accounts
• Identify payment discrepancies and report issues to management
• Maintain accurate records of follow-up activity, payment details, and account updates
• Work closely with the billing and accounts receivable team to help resolve outstanding issues
• Support reporting and administrative tasks related to collections and payment posting

Qualifications

• High school diploma required; Associate’s degree preferred
• 1 to 2 years of experience in medical billing, payment posting, collections, or accounts receivable preferred
• Experience with insurance payments, EOBs, ERAs, and account reconciliation preferred
• Strong attention to detail and accuracy
• Must be highly proactive and able to follow up consistently without constant supervision
• Comfortable speaking and writing in English in a clear, professional, and confident manner
• Ability to manage multiple accounts and deadlines at once
• Strong communication, organization, and problem-solving skills
• Proficiency in Microsoft Office, especially Excel, Word, and Outlook

Preferred Qualifications

• Experience with pediatric therapy billing, medical claims, or healthcare revenue cycle management
• Familiarity with insurance follow-up, denials, and collections processes
• Experience working with aging reports and account balances

Ideal Candidate

The ideal candidate is dependable, organized, proactive, and comfortable working in a fast-paced billing environment. They should be able to post payments accurately, follow up persistently on outstanding balances, and help keep collections and accounts receivable moving efficiently.

To Apply

Please send your resume and a short note explaining your relevant experience and why you would be a strong fit for this role.

Background check required/benefits after probation period

Pay: $18.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person