Collections & Receivable Manager

About the Role

Position: Accounts Receivable Manage , Lead the collection and receivables processes, ensuring accuracy, compliance, and timely resolution.

Responsibilities

• Lead the collection and receivables processes, ensuring accuracy, compliance, and timely resolution.
• Lead the team in client follow-ups, dispute resolution, and escalations, minimizing overdue balances and improving DSO.
• Review and approve reconciliations, collection reports, aging schedules, and receivable reports, ensuring accuracy and completeness.
• Develop and implement collection strategies, cancellation of unnecessary charges, and controls for deductions and guarantees.
• Follow up of deductions and penalties with customers in coordination with business teams to ensure that the full invoice value is collected.
• Analyze receivables and claim trends to identify risks, savings opportunities, and process improvements, including automation.
• Prepare and present regular reports on collection performance, risks, and KPIs to senior management.
• Ensure compliance with regulatory standards, IFRS requirements, and internal controls.
• Coordinate with sales, procurement, finance, and legal to resolve account-level issues and streamline processes.
• Lead, mentor, and develop the team, providing training, guidance, and accountability to foster a high-performance culture.
• Support month-end and year-end closing activities and maintain documentation for audits.
• Adapt to evolving priorities and perform additional duties as required to support departmental and organizational objectives.

Qualifications

• Bachelor’s degree in accounting, Finance, or related field; CPA/CMA preferred.
• 10+ years of experience in collections and receivables management, with proven leadership in team management.
• Strong knowledge of IFRS, provisioning, and credit/collection practices.
• Excellent negotiation, problem-solving, and communication skills.
• Proficiency in ERP systems (SAP/Oracle) and advanced Excel.

Required Skills

• Strong knowledge of IFRS, provisioning, and credit/collection practices.
• Excellent negotiation, problem-solving, and communication skills.
• Proficiency in ERP systems (SAP/Oracle) and advanced Excel.

Preferred Skills

• CPA/CMA preferred.