Collections Specialist

About the Role

We are looking for a motivated and confident Collections Specialist to join our team. The ideal candidate will be responsible for following up with clients regarding outstanding payments, maintaining accurate records, and ensuring smooth and professional communication.

Key Responsibilities

Contact clients to follow up on overdue payments

Negotiate payment plans and ensure timely collection

Maintain records of all communications and transactions

Coordinate with the accounts/finance team for updates

Provide excellent customer service while handling sensitive situations

Meet monthly targets to earn commission

Requirements

Experience in collections, payment recovery, or customer service (preferred)

Strong communication skills in English; Arabic is a plus

Confident, persuasive, and target-driven

Basic computer and record-keeping skills

Ability to handle pressure and work independently

Benefits

Fixed salary: AED 2,500 – 3,500

Commission based on performance

Visa + Medical Insurance

Friendly, supportive work environment

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month