Collections Specialist / Paralegal, Multi-Family Rentals

Collections Specialist, Paralegal

• Contact accounts to initiate collection efforts.
• Negotiate payment plans, settlements, or other resolutions
• Maintain detailed records of communication, agreements, and follow-up actions.

• Assemble and organize account documentation for potential legal filings, including:
  • Demand letters
  • Garnishment packages
  • Lien documentation
  • Small claims or civil filings
• Collaborate with legal counsel or supervisor to ensure filings are accurate and timely.
• Track and manage the lifecycle of legal actions.

• Monitor and report on collection efforts, legal filings, and recovery success rates.
• Identify trends and recommend strategies to improve recovery and reduce delinquency.
• Maintain compliance with all applicable laws and internal policies.

• Proven experience in collections, credit management, or accounts receivable.
• Paralegal training or legal administrative experience is highly preferred.
• Strong understanding of legal processes related to debt recovery.
• Excellent negotiation, communication, and documentation skills.
• Working knowledge of landlord, tenant laws, Fair Housing regulations and collection compliance.
• Experience in real estate, multi-family rental industry highly preferred.
• Proficiency in CRM or collections software and Microsoft Office Suite.
• Ability to manage multiple priorities and deadlines with precision.

• Competitive salary and performance-based incentives
• Comprehensive benefits after 30 days, including
  • 50% reimbursement for eligible out of pocket medical expenses
  • Health, dental, vision. life, long-term and short-term disability insurance
• Paid time off (PTO)
• Paid holidays
• 401(k) match
• Rent Discount
• LOCAL opportunities for professional growth
• Reliable and stable full-time hours
• Hours: Monday through Friday, 8:30am-5pm