Collections Supervisor Exempt

The Collection Supervisor is responsible for planning, coordinating, and managing the hospital collection team related to the activities required to ensure effective accounts receivable management, timely follow-up while maintaining satisfactory staff productivity levels. Responsibilities include direct supervision, providing guidance, training, mentoring, and following/implementing policies and procedures that ensure that compliance standards are met with all payers and involvement in the HPMC budget process as required.

Duties:

• High School Diploma

• Bachelors degree preferred

• Minimum of 3 years’ experience as a lead, supervisor or manager in a fast paced environment.
• Previous experience overseeing financial activities with collections, claims and billing departments

• Minimum of 5 years’ experience in a business office setting required
• 3 years medical billing, coding collections experience
• Working knowledge of CPT-4, ICD-10 coding, DRG, revenue codes, government and private insurance, laws governing collection efforts as well as understanding the hospital billing and collections systems
• Understanding payer payment methods including fee schedules, case rates, first and second dollar stop-loss
• Healthcare contract analytics related to revenue cycle operations
• Keen understanding of the claim adjudication process
• Microsoft word, Excel, PowerPoint
• Strong in analytics when working with active AR
• Excellent written and communication skills
• Ability to multi-task
• Resolve escalated calls with payers and patients
• Project Management is a plus
• Prior experience with provider network management