Commercial Assistant

Role Summary

The Commercial Assistant supports the commercial team in day-to-day operations, including sales administration, preparing quotations, coordinating with customers and suppliers, managing documentation, and assisting with data analysis. This role ensures smooth commercial workflow and helps drive business efficiency and revenue growth.

Key Responsibilities1. Commercial Administration

• Prepare and issue quotations, proposals, contracts, and sales orders.
• Maintain and update price lists, product catalogues, and customer records.
• Process customer inquiries and follow up on outstanding quotes.

2. Customer & Supplier Coordination

• Serve as a point of contact for customers regarding orders, deliveries, and documentation.
• Coordinate with suppliers for pricing, product availability, lead times, and order status.
• Resolve basic customer issues or escalate when needed.

3. Documentation & Reporting

• Prepare commercial reports including sales forecasts, pipeline updates, and revenue tracking.
• Manage order documentation such as invoices, delivery notes, purchase orders, and contracts.
• Ensure compliance with internal procedures and external regulations.

4. Operational Support

• Assist the commercial team with tender submissions and bid preparations.
• Support logistics coordination, including delivery scheduling and shipment tracking.
• Monitor stock levels and coordinate with warehouse teams when required.

5. Data & Market Support

• Conduct basic market research, competitor analysis, and price comparisons.
• Maintain CRM/ERP systems and ensure data accuracy.
• Identify opportunities for upselling or improving commercial processes.

Qualifications & Skills Education

• Bachelor’s degree in Business Administration, Commerce, or related field.

Experience

• 1–3 years of experience in commercial, sales support, or administrative roles (industry-specific experience is a plus).

Technical Skills

• Proficient in MS Office (Excel, Word, PowerPoint).
• Experience with CRM/ERP systems preferred.
• Basic understanding of sales and procurement processes.

Soft Skills

• Strong communication and interpersonal skills.
• High attention to detail and strong organizational abilities.
• Ability to multitask and work under pressure.
• Customer-focused and proactive problem-solving skills.

Job Type: Full-time

Pay: AED5,000.00 - AED6,000.00 per month