Commercial Collection Agent

Job Summary
We are seeking a dynamic and detail-oriented Commercial Collector to join our team. In this vital role, you will be responsible for managing the collection of outstanding accounts receivable from commercial clients, ensuring timely payments while maintaining positive customer relationships. Your expertise in accounts receivable, accounts payable, and financial concepts will drive revenue and optimize cash flow. This position offers an exciting opportunity to apply your negotiation skills and knowledge in a fast-paced environment dedicated to excellence and efficiency.

Responsibilities

• Contact commercial clients via phone and written communication to follow up on overdue accounts, employing professional phone etiquette and customer service skills.
• Analyze account details through account reconciliation, account analysis, and review evidence to determine appropriate collection strategies.
• Negotiate payment plans or settlements with clients while adhering to company policies and legal guidelines.
• Maintain accurate records of collection activities, including detailed logs of communication, payment agreements, and account status updates.
• Collaborate with accounts receivable teams to ensure accurate posting of payments and adjustments using accounting software and financial software tools.
• Perform account analysis to identify discrepancies related to debits & credits, revenue cycle management issues, or unpaid invoices requiring resolution.

Experience

• Proven experience in commercial collection processes within construction or related industries.
• Strong understanding of accounts payable, accounts receivable, and revenue cycle management principles.
• Demonstrated ability in negotiation techniques to secure payment commitments effectively.
• Proficiency with accounting software and financial software platforms used for account reconciliation and analysis.
• Excellent phone etiquette combined with customer service skills to handle sensitive situations professionally.
• Basic math skills for handling debits & credits, account analysis, and financial calculations necessary for effective collections. Join us in this energetic role where your expertise will directly impact your financial health! We value transparency, professionalism, and a proactive attitude as we work together to achieve outstanding results through dedicated collection efforts.

Pay: $14.00 - $22.00 per hour

Work Location: In person