Commercial Dock and Door Sales Representative

**The pay structure is base salary + commission.**

The Commercial Dock and Door Sales Representative is directly responsible for driving sales opportunities and improving the sales performance of Top Notch Dock & Door (TNDD). This high impact growth role provides a comprehensive eye toward driving accelerated sales growth, both directly and through collaboration with internal team members. *Construction sales experience is required.*

In this role, you will be responsible for strategically sourcing and qualifying business prospects, managing existing client relationships, and driving sales of commercial dock and door solutions. This includes a range of products such as loading dock equipment, overhead doors, industrial doors, and related accessories. You will work closely with contractors, facility managers, and decision-makers to understand their needs and provide customized solutions that enhance their operations.

The ideal candidate will have a strong sales background, preferably in the construction, industrial, or commercial equipment sectors. You should possess excellent communication and negotiation skills, be able to work independently, and thrive in a fast-paced, target-driven environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Essential functions include but are not limited to the following:
• Develop and maintain relationships with new and existing customers, including building owners, general contractors, architects, and facility managers.
• Identify customer needs and offer tailored commercial dock and door solutions that meet their operational requirements.
• Provide product demonstrations, technical specifications, and pricing proposals to clients.
• Conduct site visits to assess customer requirements and provide on-site solutions.
• Negotiate contracts and pricing to close sales.
• Collaborate with the operations and installation teams to ensure timely project completion and customer satisfaction.
• Maintain accurate records of sales activities, pipeline, and customer interactions using CRM software.
• Stay updated on industry trends, new products, and competitors to effectively position the company’s offerings.
• Understanding of commercial dock and door products, including loading dock equipment, industrial doors, and overhead doors.
• Awareness of industry trends, product innovations, and competitor offerings.
• Knowledge of B2B sales cycles and processes, with an understanding of customer needs in commercial or industrial sectors.
• Familiarity with construction-related terminology, processes, and project timelines.
• Understanding of safety standards and regulatory requirements related to loading dock and door equipment.
• Develop and maintain strong relationships with a diverse group of clients, from small businesses to large commercial entities.
• Self-motivated and able to work independently and as part of a team to meet sales targets.
• Perform site assessments and technical evaluations, identifying the best solutions for each customer’s unique needs.
• Adapt to changing market conditions and adjust sales strategies accordingly.
• Work collaboratively with internal teams (operations, installation, and customer service) to ensure customer satisfaction and project success.
• Learn quickly and stay up to date on product knowledge, industry trends, and competitive landscape.

SKILLS:

• Strong communication skills, including the ability to clearly explain technical products and services to non-technical customers.
• Negotiation and closing skills to secure business and foster long-term relationships.
• Excellent presentation skills, including the ability to create and deliver proposals, demonstrations, and product specifications.
• Ability to use CRM software and other sales tools to manage leads, track sales activity, and maintain customer relationships.
• Problem-solving skills to address customer concerns and deliver customized solutions.
• Time management skills to effectively prioritize tasks, manage multiple accounts, and meet deadlines.

QUALIFICATIONS / REQUIREMENTS:

• Proven sales experience, ideally in commercial sales, industrial equipment, or construction-related fields. While experience in the specific dock and door industry is a plus, it is not required.
• Strong understanding of commercial dock and door products and their applications, or a willingness to learn.
• Ability to develop relationships with diverse customer segments, from small businesses to large commercial enterprises.
• Excellent communication, presentation, and negotiation skills.
• Self-motivated with a results-driven approach and the ability to work independently.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to perform site assessments and technical evaluations.
• A valid driver’s license and reliable transportation.
• At least 2-3 years of construction sales experience is required.
• Familiarity with commercial dock and door equipment is preferred.

EDUCATION:

• High school diploma or equivalent is required; a bachelor’s degree in Business, Sales, Marketing, Construction Management, or a related field is preferred but not mandatory.

REQUIRED EXPERIENCE:

• At least 3-5 years of sales experience, preferably in B2B, industrial, or commercial product sales, or equivalent experience in a related field.
• At least 2-3 years of construction sales experience is required.
• Previous experience in the commercial dock and door industry is not required but is a plus.