Commercial Landscape Construction Operations Manager

Job Duties and Responsibilities

• Project Management:

• Oversee the planning, execution, and completion of landscape construction projects.

• Develop and manage project schedules, ensuring deadlines and milestones are met.

• Coordinate with clients, designers, and internal teams to define project scope, goals, and deliverables.

• Resource Management:

• Allocate resources, including labor, equipment, and materials, to meet project requirements.

• Monitor resource usage and adjust allocations as necessary to maintain project efficiency.

• Work with the Branch Manager to forecast resource needs and plan for future projects.

• Team Leadership:

• Manage and support a team of superintendents and field staff, providing guidance and performance feedback.

• Conduct regular meetings with superintendents to review project status, address challenges, and align on goals.

• Foster a positive and collaborative work environment, promoting teamwork and employee development.

• Ensure all projects meet quality standards and client expectations.

• Implement and enforce safety protocols and procedures, conducting regular safety inspections.

• Address any quality or safety issues promptly to minimize impact on projects.

• Prepare and manage project budgets, ensuring costs are controlled and projects are profitable.

• Track expenses and report financial performance to the Branch Manager.

• Identify opportunities for cost savings and process improvements.

• Serve as the primary point of contact for clients, maintaining strong relationships and ensuring client satisfaction.
• Communicate project updates, timelines, and any issues to clients in a timely and professional manner.

• Address client concerns and resolve conflicts as they arise.

• Manage relationships with subcontractors and suppliers, ensuring timely delivery of materials and services.

• Negotiate contracts and agreements with vendors to secure favorable terms.

• Monitor subcontractor performance to ensure compliance with project specifications and standards.

• Maintain accurate project documentation, including schedules, budgets, and progress reports.

• Prepare regular status reports for the Branch Manager and other stakeholders.

• Utilize project management software and tools to track and report on project progress.

• Identify areas for improvement in operations and processes and implement changes to enhance efficiency and productivity.

• Stay current on industry trends, technologies, and best practices to maintain a competitive edge.

• Provide training and development opportunities for team members to enhance skills and performance.

• Ensure all vehicles and heavy equipment are made available for proper servicing and preventative maintenance.

• Ensure superintendents and field staff are properly securing small assets/heavy equipment/implements.

• Manage branch rental equipment and make budget-conscious decisions as needed.

• Coordinate with the Shop Supervisor to ensure all repairs are done timely and all costs are within the business plan budget.

• Ensure all facilities are kept up to Maldonado Executive Team requirements and ensure they are always clean and safe.

• Develop job descriptions and work with HR to post job openings and attract qualified candidates.

• Conduct performance evaluations and provide constructive feedback to staff members.

• Make recommendations for promotions, demotions, or terminations based on performance and conduct.

• Handle disciplinary actions and terminations in accordance with company policies and legal requirements.