Commercial Lines Account Manager

Elevate Your Career with Zander: Commercial Lines Account Manager

At Zander Insurance, we recognize and reward top talent with industry-leading compensation packages and expansive growth opportunities. Join our team as a Commercial Lines Account Manager and be part of an organization that values your skills and dedication while doing meaningful work protecting families. As a 100-year-old company experiencing remarkable growth year over year, we offer stability and opportunities in a thriving industry.

Why Zander?

Unmatched Compensation:

• Industry-Leading Salary + Performance Incentives
• Guaranteed Comp Increases
• 401(k) Match: Benefit from a 5% dollar-for-dollar company match.
• Financial Growth: As part of our Employee Stock Ownership Plan (ESOP), all employees join in our success via the distribution of company ownership shares. Currently, 30% of team members have share values exceeding $500,000!

Outstanding Benefits:

• Medical, Dental, Life, & Disability Insurance: 100% employer-paid.
• Generous HSA Contributions: Enjoy substantial company contributions.
• Paid Time Off: 3 weeks of PTO plus holidays.
• Flexible Work Schedule: Telecommute on a hybrid schedule.
• Career Advancement: We promote from within and offer leadership opportunities as we continue to grow.

Your Role

As a Commercial Lines Account Manager, you will assist existing clients in securing and maintaining the necessary protections for their business. Your role involves providing exceptional client support, guiding them through their commercial insurance needs, and advocating on their behalf. Your responsibilities include:

• Efficiently manage renewals by gathering information, preparing submissions, marketing with carriers, and presenting to clients.
• Provide comprehensive client support by issuing certificates, handling endorsements, and addressing billing inquiries.
• Effectively manage and resolve issues related to cancellations, claims, audits, and challenging renewal scenarios.
• Collaborate with the team to review documents for accuracy, assess client policies, and analyze risk to recommend cost-effective solutions.
• Build and maintain positive relationships with clients, carriers, vendors, and team members through strong communication and organizational skills.

Who You Are

• A seasoned Commercial Lines professional with strong renewal and servicing experience
• Comfortable managing complex accounts and client relationships independently
• Detail-oriented and organized, able to manage multiple priorities in a fast-paced environment
• A clear communicator who can explain complex coverage concepts to clients
• Confident working within agency management systems and carrier platforms
• A collaborative team member who takes ownership of client outcomes

Minimum Qualifications

• Active Property and Casualty insurance license
• Three or more years of direct Commercial Lines experience
• Strong knowledge of commercial Property and Casualty coverages, markets, and carriers
• Demonstrated experience managing commercial renewals and servicing client accounts
• Ability to communicate complex insurance concepts clearly and effectively
• Experience working within agency management systems (Applied Epic preferred)
• Proficiency with Microsoft Office products
• High School diploma or equivalent
• Typing speed of at least 45 words per minute

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: Hybrid remote in Nashville, TN 37209