Commercial lines Account manager

Job Overview
We are seeking a dynamic and proactive Commercial Lines Account Manager to join our team! In this vital role, you will serve as the primary point of contact for clients managing commercial insurance policies, ensuring their needs are met with exceptional service and expertise. Your energetic approach will drive client satisfaction, foster long-term relationships, and support the growth of our commercial insurance portfolio. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for sales and customer service, this opportunity is perfect for you!

Duties

• Manage a portfolio of commercial insurance accounts, providing tailored solutions that meet client needs
• Develop new business through outside sales efforts, including telemarketing and retail sales strategies
• Negotiate policy terms and coverage options to optimize client satisfaction while achieving company goals
• Conduct analysis of clients’ risk profiles to recommend appropriate insurance products
• Maintain detailed sales administration records, including quotes, policy changes, and renewal documentation
• Communicate effectively with clients to address inquiries, resolve issues, and provide ongoing support
• Collaborate with marketing teams to identify opportunities for cross-selling and upselling insurance products
• Assist benefits administration processes when applicable, ensuring clients understand coverage options and benefits

Qualifications

• 10+ years experience in a senior service role.
• Proven experience in outside sales, retail sales, or insurance sales with a strong track record of meeting targets
• Excellent negotiation skills coupled with strong analysis capabilities to assess client needs accurately
• Exceptional communication skills in multiple languages or bilingual proficiency is highly desirable
• Familiarity with sales administration tools and CRM systems to track client interactions and follow-ups
• Knowledge of HIPAA regulations is a plus when dealing with sensitive information in health-related insurance products
• Ability to work independently while maintaining a team-oriented approach in a fast-paced environment
• Strong customer service orientation with the ability to build lasting relationships based on trust and professionalism

Join us in delivering outstanding service and innovative insurance solutions! We value energetic professionals who are eager to grow their careers while making a positive impact on our clients’ businesses. This paid position offers an exciting opportunity to develop your skills in a supportive environment dedicated to your success.

Job Types: Full-time, Permanent

Pay: $56,466.18 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person