Commercial Plumbing Service Manager- Mechanicsville, VA

Commercial Plumbing Service Manager – Richmond, VA

Join a 100% Employee-Owned Company with 80+ Years of Success

Looking for more than just a job? At Southern Air, Inc., you are more than an employee. You are an owner.

For over 80 years, Southern Air has provided high-quality mechanical services across Virginia, West Virginia, and North Carolina. Our continued success is built on strong leadership, exceptional customer service, and a commitment to investing in our employees.

We are currently seeking a Commercial Plumbing Service Manager to join our team in Richmond, VA. If you are a skilled leader with strong technical expertise and a passion for developing teams, this is an excellent opportunity to grow your career.

About the Role

As a Commercial Plumbing Service Manager, you will work closely with the Branch Manager to oversee the daily operations of the service team. You will play a key role in managing technicians, supporting customers, and ensuring work is completed safely, efficiently, and to the highest standards.

What You’ll Do

• Partner with the Branch Manager to manage day-to-day service operations
• Evaluate technician performance and support their development
• Participate in hiring, training, and performance management, including evaluations and terminations
• Work with dispatch and sales teams to maintain consistent workflow and scheduling
• Quote and sell service projects as needed
• Provide technical guidance and support to field technicians
• Conduct monthly safety meetings and reinforce safety standards
• Review service tickets daily for accuracy and completeness
• Coordinate parts and materials received at the branch
• Resolve customer concerns and maintain strong client relationships
• Ensure compliance with all company policies and procedures
• Support additional operational and project needs as required

What We’re Looking For

• Extensive knowledge of commercial and industrial plumbing systems
• Journeyman Plumbing License required, Master License preferred
• Backflow Certification preferred
• Strong understanding of plumbing codes and regulations
• Minimum of 10 years of service experience
• Proven leadership and team management experience
• Strong communication skills, both verbal and written
• Proficiency with Microsoft Office and basic computer systems
• Ability to work independently, prioritize tasks, and manage multiple responsibilities
• High school diploma or GED required
• Ability to pass pre-employment screening, including drug screen and background checks as required

Why Join Southern Air?

We offer a comprehensive compensation and benefits package designed to support your success:

✅ Employee Ownership through ESOP so you share in company success
✅ Competitive compensation based on experience
✅ 401(k) with company match
✅ Comprehensive health benefits with company HSA contributions
✅ Dental and vision coverage
✅ Paid time off and holidays
✅ Life insurance, AD&D, and disability coverage
✅ Employee Assistance Program
✅ Career growth and advancement opportunities

Skills That Set You Apart

• Strong leadership and team development abilities
• Effective problem-solving with a proactive approach
• Commitment to safety, quality, and customer satisfaction
• Ability to perform in a fast-paced, service-driven environment
• Excellent organizational and communication skills

Work Environment and Physical Requirements

This role includes both office and field responsibilities and may involve:

• Occasional site visits in varying weather and environmental conditions
• Extended driving between locations when needed
• Periodic physical activity such as walking job sites, climbing, or lifting up to 50 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Equal Opportunity Employer

Southern Air, Inc. is committed to fostering an inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Ready to lead, grow, and make an impact with a company that invests in you?
Apply today and become part of a team where your work and your future truly matter.

Learn more: www.southern-air.com