Commercial Specialist

Qualifications

• Strong communication skills, both verbal and written.
• Ability to work efficiently under pressure and manage multiple tasks simultaneously.
• Proficiency in MS Office (Excel, Word, PowerPoint) and other relevant tools.
• Attention to detail with a focus on accuracy and problem-solving.
• Strong organizational skills and the ability to manage time effectively.
• Experience in retail, category management, or supply chain management is a plus.

The Commercial Specialist is responsible for supporting the day-to-day operations of commercial activities, with a primary focus on supply chain coordination, inventory management, and communication with suppliers and stores. This role ensures smooth and efficient processes, timely order fulfillment, and effective management of campaigns and promotions.

Key Responsibilities

Daily Operations Follow-up (Suppliers and Stores)

• Oversee and monitor daily operations related to suppliers and stores to ensure smooth functioning.
• Communicate and collaborate with suppliers to resolve issues related to stock, orders, and deliveries.
• Ensure all supplier orders are processed and tracked as per schedule.

Daily Service Level Follow-up

• Monitor and ensure service levels are met by suppliers, tracking order fulfillment accuracy and on-time deliveries.
• Report any deviations from service standards and work with suppliers to resolve them promptly.

Fresh WhatsApp Groups (Daily Follow-up)

• Manage and actively participate in Fresh WhatsApp groups for daily updates, ensuring clear communication with suppliers about daily product availability.
• Share relevant product availability information to keep all stakeholders informed and aligned.

Daily Monitoring and Sharing Fresh POs

• Monitor fresh purchase orders (POs) daily and share them with the relevant suppliers to ensure timely stock replenishment.
• Track all POs and elevate any issues related to order discrepancies or delays.

Managing Campaign Results and Supplier Credit Notes

• Track and analyze campaign results, ensuring accurate reporting and follow-up with suppliers on any credit notes or adjustments.
• Ensure credit notes are processed in a timely manner and any supplier discrepancies are addressed.

Support Weekly Pricing and Promotions Survey

• Assist in the weekly pricing and promotions survey to ensure competitive pricing and effective promotion strategies.
• Provide necessary data and insights to support pricing decisions and promotions.

Daily Tracking of Waste and Expiries Across Stores

• Monitor waste and product expiries across stores daily, ensuring inventory is managed effectively to minimize losses.
• Identify potential threats and peak periods, providing proactive solutions to manage stock and avoid waste.

Let's take the first step towards joining our team