Commercial Vehicles - Workshop Supervisor

Job Description :

• Carries out vehicle repair and maintenance work according to predetermined technical, quality, and safety standards, and as advised by the Supervisor.
• Explains technical service operations to technicians and supervisors their work.
• Responsible for effective, efficient (cost and time), and quality repair work.
• Works closely with service advisors to understand and adhere to required service details.
• Reports to the Supervisor any vehicle defect not been identified as part of the allocated job card.
• Responsible for issuing parts orders required for repair.
• Responsible for adhering to GB Auto health and safety procedures.
• Ensure efficiency and quality customer service
• Analysis statistically customer complains
• Provide reports for common problems to solve the root cause.
• Motivate, organize and encourage teamwork within the workforce to ensure productivity targets are met or exceeded.
• Organize the recruitment and training of staff, as well as monitoring staff performance and progress.
• Provides support for the professional development direct reports
• Provides input on the design of training and development programs for service engineers and technicians in the workshop

Job Requirements :

• Educational Requirements: Bachelor Degree in Engineering (Mechanical Engineering)
• Required Industry Experience: 3 to 5 years of experience in a similar field
• Language Requirements: Very good Command of English (Verbal and Written)