Communications Agent

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

About the role
M aintaining smooth communication within the resort and ensuring guests have a pleasant experience

What you will do

• The ability to follow proper payroll procedures.
• The ability to provide general information and inquiries to all callers and is familiar with all hotel services, hours of operation, key hotel personnel, daily activities, special function, etc.
• The ability to successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines.
• The ability to answer all incoming calls promptly with a pleasant tone of voice, using names when possible, and routing calls to proper extensions.
• The ability to accept and place wake-up calls for hotel guests.

What you bring

• Communication: Excellent verbal and written communication skills.
• Organization: Strong organizational abilities and multitasking skills
• Technical Proficiency: Comfortable with various computer programs and quick to learn new software
  

Schedule & Hours:

Full Time (8hrs)