Communications Associate

JOB DESCRIPTION

Position:Communication Associate

Role Reporting To

Associate Director – Impact & Communication

Responsible For

Developing high-quality documentation and written communication materials—including reports, proposals, case stories, and presentations—to effectively capture, articulate, and amplify the organization’s work, outcomes, and impact across stakeholders.

Location

Mumbai, Maharashtra

Job Type

Permanent

No. Of Positions

One

About Catalysts for Social Action:

Catalysts for Social Action (CSA) is a non-governmental organization based in Mumbai that strives to create a brighter future for vulnerable children, children under institutional care and care leavers. CSA operates in four states in India, namely Maharashtra, Madhya Pradesh, Odisha, and Goa. CSA works with more than 100 child care institutions with almost 4500 children, and more than 1500 care leavers.

Role Overview

The Communication Associate will be responsible for developing and implementing effective communication strategies to enhance the visibility, impact, and reach of organization's work. This role involves creating compelling content, engaging stakeholders, and ensuring consistent messaging across various platforms. The ideal candidate will be a creative and strategic thinker with excellent writing, communication, and interpersonal skills, and a strong commitment to the organization's mission.

Responsibilities:

l Documentation:

- Prepare, edit, and design diverse documents and audio-visual materials: monthly/quarterly/annual reports, funding and research proposals, organization/community profiles, data-collection templates, presentations, and official correspondence (letters/permissions).

- Support special field events and campaigns; maintain curated photo/video libraries.

- Conduct periodic field visits to capture and write high-quality case stories.

- Assist in developing need-based concept notes and presentations for varied audiences.

l Content Creation and Management:

- Develop engaging and informative content for various communication channels.

- Write compelling stories and case studies that highlight the impact of the organization's work.

- Ensure all communication materials are consistent with the organization's brand and messaging guidelines.

l Other Responsibilities:

- Assist with the planning and execution of events and campaigns.

- Stay updated on relevant communication trends and best practices.

- Perform other duties as assigned by the supervisor.

PERSONAL ATTRIBUTES

- Achievement mindset with initiative and ownership

- Strong written, verbal, and interpersonal communication

- Excellent documentation and reporting skills

- Ability to work across diverse teams and adapt to change

- Dependable, consistent, and reliable (“walking the talk”)

- Sound values and work ethic

Qualifications and Experience:

- Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or related field; Master’s preferred.

- 1–2 years of relevant communications experience (freshers are welcome to apply).

- Demonstrated ability to develop and implement communication strategies; strong critical thinking and basic research skills.

- Excellent writing, editing, and proofreading in English with a flair for storytelling.

- Familiarity with design tools (e.g., Canva, Adobe Creative Suite or similar) preferred.

APPLICATION PROCESS:

Application must include current Resume with the following information:

- Contact Information for Applicant

- Academic Background

- Universities Attended, Degrees Acquired

- Academic Record

- Past work experience, highlighting relevant skills

Please send the above to hr@csa.org.in

Salary: The salary offered is competitive and will be determined based on industry standards, qualifications, and the candidate's level of experience.

Disclaimer: This is not an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the position. While it is intended to accurately reflect the current position, management reserves the right to revise the position or require that other or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, or technological developments.)

Do know more about CSA, please visit: https://csa.org.in/

Job Type: Permanent

Pay: ₹361,081.00 - ₹400,000.00 per year

Benefits:

• Provident Fund

Work Location: In person