Communications & Community Engagement Specialist

Hello! I am Cherie Hanson, SVP Marketing & Communications Manager at the Bank of Utah. Founded in 1952, Bank of Utah is one of Utah's largest, privately owned community banks. Nasdaq ranked us Best Bank in Utah for 2025! Here we strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity. We seek to responsibly create lasting prosperity today and for generations to come.

We are currently looking for a Communication & Community Engagement Specialist to work Monday - Friday at our Branch located at 2605 Washington Blvd. Ogden, UT. The Communications & Community Engagement Specialist plays a key role in advancing the bank’s brand, voice and community mission. Reporting to the SVP of Marketing & Communications and working closely with the bank’s content writer and PR partner, this role manages communications across both internal and external audiences while leading community engagement efforts with partners and organizations.

The specialist connects teams, partners and initiatives to the right platforms and messages. The person in this role provides direction, logistical support and insight to help ensure communications and outreach are timely, relevant and reflective of the bank’s values. This is a collaborative, execution-focused position that blends storytelling, sponsorship promotion, event support and community impact to strengthen the bank’s presence, both within the organization and in the communities it serves.

Qualifications:

• Bachelor’s degree in Communications, Marketing, Public Relations or a related field.
• 3–5 years of experience in communications, community relations or nonprofit partnership support, preferably in a financial or regulated industry.
• Excellent writing, editing and proofreading skills.
• Strong interpersonal skills with the ability to build and maintain relationships across departments and in the community.
• Organized, detail-oriented and comfortable managing multiple projects at once.
• Proficient in Microsoft Office; experience with content management systems, email marketing platforms and social media tools is a plus.

Preferred Skills:

• Experience coordinating or supporting PR campaigns.
• Familiarity with community giving, CRA tracking or nonprofit partnerships.
• Understanding of brand voice and messaging strategy.
• Positive, team-oriented attitude with a passion for community involvement and clear communication.

Regular Duties and Responsibilities:

Communications & Content Coordination

• Draft, edit and distribute internal communications—including important alerts, department updates, company-wide bulletins and employee newsletters—to ensure timely, clear and consistent messaging across the organization.
• Draft, edit and distribute external communications—including press releases, media advisories, speeches and talking points— that promote the bank’s brand, initiatives and community impact.
• Maintain the bank’s communications calendar to ensure employees, customers and stakeholders receive accurate, timely updates.
• Support storytelling efforts by identifying newsworthy initiatives and creating content that highlights the bank’s community engagement, customer impact and corporate milestones.
• Serve as a point of contact for coordinating and collecting stories, quotes and collateral from internal teams and community partners.
• Assist with website and social media content updates in collaboration with the digital team.

Public Relations & Media Coordination

• Work closely with the bank’s PR partner to support earned media opportunities, including interviews, photo ops and press outreach.
• Help organize and support media events such as check presentations, ribbon cuttings and service projects.
• Monitor media coverage and track performance metrics related to PR efforts.

Community Engagement & Outreach

• Track and manage all bank sponsorships, donations and related budgets, ensuring accurate documentation and timely follow-up.
• Coordinate volunteer opportunities for employees, maintaining participation records and communicating impact internally and externally.
• Compile and report on community impact data, highlighting the bank’s role in supporting local organizations, events and causes.
• Serve as a liaison for community education initiatives and outreach programs, working with partners to develop, schedule and promote events.
• Provide planning and on-site support for bank-sponsored events and community programs.