Communications Consultant

Position : Director, Supply Chain & Product-to-Market Communications

Location : San Francisco, CA (Fully on-site position)

Job Type: W2 Contract (with potential to go perm)

Reports to: Vice President, Internal & Executive Communications

Role Summary

We are seeking a strategic, high-impact communications leader who thrives at the intersection of business transformation, executive communications, and storytelling. This role is ideal for someone who can distill complexity into clarity, build trust with senior leaders, and help shape our company’s internal narrative during a pivotal moment in our evolution.

The Director, Supply Chain and Product to Market (P2M) Communications, is responsible for developing and executing comprehensive communication strategies that support our supply chain operations. Additionally, Product to Market (P2M) is one of the most

important enterprise-wide initiatives at our company. This role ensures clear, consistent messaging across all levels of the organization and with external partners to enhance understanding and engagement with supply chain initiatives.

Key Responsibilities

• Develop and implement a strategic communications plan aligned with our company’s supply chain and business objectives.
• Collaborate with senior leadership to identify key messages and communication priorities.
• Create and manage internal communication programs to keep employees informed about supply chain developments, initiatives, and changes.
• Partner Across the Enterprise: Collaborate with leaders in product, sourcing, merchandising, operations, technology, and change management to ensure alignment and consistency.
• Partner with the enterprise Change Management and HR teams to deliver communications that guide employees through transformation and adoption.
• Develop content for internal newsletters, intranet sites, emails, presentations, and other communication channels.
• Oversee external communications related to the supply chain, including press releases, media relations, social media content, and stakeholder communications.
• Build relationships with key media outlets to promote positive coverage of our company’s supply chain efforts.
• Lead crisis communication efforts related to supply chain disruptions or issues; develop contingency plans and ensure timely dissemination of information during crises.
• Engage with various stakeholders including suppliers, logistics partners, regulatory bodies, and community organizations.
• Ensure transparent communication practices that build trust and credibility.
• Produce high quality written materials including speeches for executives, talking points for media interviews, blog posts, and white papers on industry trends affecting the supply chain.
• Establish metrics to measure the effectiveness of communication strategies and provide regular reports on communication activities impact on business goals.
• Lead and develop a team of communications professionals, providing guidance and mentorship, and fostering a collaborative environment that encourages innovation.
  
  

Required Qualifications

• Bachelor’s degree in Communications, Journalism, Public Relations, or related field
• Minimum 8 years’ experience in corporate communications, preferably within retail or supply chain sectors.
• Proven track record in developing and executing successful strategic communications plans.
• Strong writing, editing, and presentation skills.
• Experience managing crisis communications and sensitive issues.
• Ability to build relationships with senior leaders, media, and external partners.
• Experience with digital and social media communications.
• Demonstrated leadership and team management skills.
• Analytical mindset with experience in measuring communication effectiveness.
  
  

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