Communications Coordinator

Company Overview

Established in 1857, AIA New York is the oldest and largest chapter of the American Institute of Architects, boasting over 5,500 members including architects, allied professionals, students, and design enthusiasts. The chapter is committed to design excellence, public outreach, and professional development. The Center for Architecture, inaugurated in 2003 as the first cultural institution within the AIA network, aims to be the premier hub for learning about architecture and urbanism in New York City. Through various programs and events, it fosters engagement among architects, professionals, and the public. Both AIA New York and the Center for Architecture advocate for the importance of design in enhancing urban life. They prioritize values such as civic engagement, equity, environmental sustainability, resiliency, technological innovation, and inspiring design.

Job Summary:

The Communications Coordinator supports the development and execution of communications strategies for AIA New York and the Center for Architecture. This role plays a key part in promoting exhibitions, programs, and initiatives across digital, print, and media channels. The Coordinator collaborates across departments to ensure consistent, timely, and engaging communications, contributes to media relations efforts, and helps maintain the organizations’ public presence and voice. This position reports into the Director of Content and Strategy.

Duties/Responsibilities:

Email Marketing:

· Build, schedule, and deploy newsletters using Salesforce Marketing Cloud

· Proofread and edit content; coordinate content delivery across departments

· Maintain email marketing best practices, including formatting, segmentation, and performance awareness

Press and Media Relations:

· Draft and distribute press releases using CisionOne

· Develop and maintain media lists, with a focus on architecture and the built environment

· Create press kits for exhibitions, programs, and special initiatives

· Respond to media inquiries and coordinate internal responses

· Support media partnerships, including for the Archtober Festival

Website and Digital Content:

· Produce and publish news items and web content

· Source, size, and upload images to support online content

· Maintain and update the events calendar, including “Elsewhere” listings

· Copyedit event listings for clarity, accuracy, and consistency

· Support the production of Oculus magazine content for aiany.org, including coordination with editorial staff and committees

· Assist with content publishing workflows across organizational and committee websites

Social Media:

· Create and schedule content for LinkedIn, Instagram, and X

· Collaborate on and maintain a cross-platform content calendar

· Help produce short-form video content and support broader video initiatives (Instagram, YouTube)

· Monitor engagement and respond to comments, tags, and direct messages

Additional Communications Support:

· Assist with the production of printed materials, including brochures and calendars

· Draft and edit scripts and materials for major events

· Support photo shoots and maintain the organization’s photo archive

Qualifications:

· 2+ years of experience in communications, marketing, or a related field

· Excellent writing, editing, and proofreading skills

· Strong organizational skills and ability to manage multiple deadlines

· High attention to detail and commitment to accuracy

· Ability to work independently and collaboratively across teams

· Proficiency in Microsoft Office (Word, Excel, PowerPoint)

· Experience with email marketing platforms (e.g., Salesforce Marketing Cloud or similar)

· Familiarity with social media platforms (Instagram, LinkedIn, X) and scheduling tools (e.g., Sprout Social)

· Experience with web content management systems (e.g., WordPress, Webflow)

· Understanding of communications best practices and standards

Preferred:

· Interest in architecture, design, or the built environment

· Basic proficiency in Adobe Photoshop or other photo/video editing tools

Education and Experience:

• Bachelor’s Degree;
• 2-4 years of professional experience in a membership organization environment or similar relevant experience;
• 1-2 years of Salesforce user experience and some experience with workflows, reports, and data management;
• Strong proficiency in the Microsoft Office 365 suite of products, in particular Microsoft Excel;
• Proven track record of providing high quality customer service and/or member support;
• Excellent people skills;
• Strong written and verbal communication skills;
• Willingness and ability to develop project plans and see work through to completion

Other Details

• Hybrid (2 days on-site)
• Salary Range: $65,000 - $70,000

APPLICATION INSTRUCTIONS: To apply, please send a cover letter and resume in PDF format to jobs@aiany.org. Please put the job title and your last name in the subject line of your email. No phone calls, please.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

· Work to be conducted primarily in office, however some work may be conducted remotely via technology.

· Some lifting (up to 30 lbs.). Long hours on computer keyboard. Prolonged periods of standing and/or walking.

Pay: $65,000.00 - $70,000.00 per year

Experience:

• Membership: 2 years (Required)

Ability to Commute:

• New York, NY 10012 (Required)

Ability to Relocate:

• New York, NY 10012: Relocate before starting work (Preferred)

Work Location: Hybrid remote in New York, NY 10012