Communications Coordinator

The Communications Coordinator strengthens the Center for Congregations (CfC) by increasing awareness of and engagement with its many activities and offerings, from education to grants to conferences. The CfC helps Indiana congregations grow stronger by offering guidance, practical tools, and financial support to address their challenges and opportunities. We work across five regional offices, several current initiatives funded by Lilly Endowment, as well as websites like the Congregational Resource Guide (www.thecrg.org) on a national level to support this mission.

This is an entry-to-mid level role that is ideal for someone who is highly organized, deeply attentive to detail, and energized by work that is both mission-centered and service-oriented, especially in an environment that prioritizes listening first, practical help, and respectful collaboration.

The overall goal of this role is to provide the Director of Communications with a means of executing the many communications objectives of the Center in alignment with the strategic planning they perform. This role would include activities related to social media, email, advertising, public relations, events and data analysis. You will be provided with opportunities to learn from experimentation and data review, train in areas that support the Center’s work, and work alongside likeminded communications professionals across the nonprofit landscape.

Please note: The Center for Congregations has a policy of not using generative AI tools in any public-facing communications work, which comprises all of the below responsibilities. Please be aware of this requirement before you apply.

Reports to: Director of Communications

Works closely with: All Program teams, Resource Consultants, Leadership team

1) External Communication

Outcome: Congregational leaders, clergy, and other similarly aligned nonprofits are aware of and actively engaged with our programs, resources and communications.

Responsibilities

· Preparing graphics, copy and scheduling for organic social media channels.

· Managing a combined social media inbox on a daily basis and responding to outreach as necessary.

· Upholding brand consistency across all marketing materials and channels, via brand reviews, copy editing and fact-checking.

· Contributing to copy and graphics for website updates.

· Building new webpages (using a pre-existing template) alongside the web development team.

· Preparing copy, graphics and scheduling for email marketing in regular newsletters and ad-hoc sends as needed.

· Editing or writing blog content to provide a more in-depth understanding of what we do, and how we do it.

· Working with all five CfC offices as well as any other organizations and teams to ensure all CfC activity is receiving coverage.

· Assist in developing strategies to boost overall brand reach and engagement.

· Assist with paid campaigns across social, search, display and more (training provided).

· Assist with the preparation and dissemination of press releases.

· Assist in analyzing communications performance across platforms to ensure KPI benchmarks and other identified goals are being met or surpassed.

2) Internal Communication

Outcome: To ensure the Center remains well-informed and supported with reliable, clear internal communication.

Responsibilities

· Proactive organization of meetings, email threads and Teams group chats to align staff around a communications objective.

· Assist in supporting HR, finance and any other internal team in communicating with the wider organization.

3) Project Management

Outcome: Ensuring the Center’s communications work continues to be timely, relevant and reliable.

Responsibilities

· Maintain communication calendars, assets, and project timelines across concurrent initiatives.

· Familiarity with a task management platform like Asana or Monday is ideal but not required.

· Assist in managing incoming communications/marketing requests and assigning the appropriate solutions.

· Attend meetings with various stakeholders to anticipate needs and ensure the organization’s work does not go undiscovered.

4) Merchandising

Outcome: Providing Center staff and the public with an ongoing series of branded items to increase awareness and provide an organized, well-branded presence at any event.

· Assist with vendor coordination and timeline management with printers, designers, conferences, and other outside vendors.

· Putting together merchandise orders for internal approval/submission.

· Assisting in managing and storing existing and new inventory as well as performing stock checks for the events team prior to events.

· Collaborating on research into new types of promotional materials.

5) Events

Outcome:

· Ensuring events have the appropriate materials for each event by communicating and documenting needs and preparing/ordering materials as needed.

· Helping the events team prepare materials for transport to events.

· Capturing photography/video for social media

How we work (and what we look for)

• We listen first. We seek to understand before we recommend, revise, or reorganize—reflecting CfC’s approach to congregational support.
• We’re practical and people-centered. Our job is to help congregations use real resources in real situations.
• We collaborate and share learning. We connect dots across consulting, education, grants, and The CRG, then share what we’re discovering to help more congregations thrive.
• We treat colleagues and congregations with respect. We work with a wide range of traditions, contexts, and communities—so humility and care matter.

Signs you’ll thrive here

• You enjoy being a “behind-the-scenes multiplier”—making other people’s work clearer, smoother, and more impactful.
• You are comfortable receiving feedback, incorporating it quickly, and iterating without ego.
• You proactively balance regular communications work with ad-hoc requests.
• You have a high tolerance for situations or projects that might change or move quickly, or that might have seasons of greater intensity, while managing processes with clarity and attention to detail.

Minimum Qualifications

· 1–4 years of experience in social media, writing, content operations, and communications.

· Prior marketing experience or related internships.

· Strong drive for execution.

· Excellent organizational, written, and verbal communication skills.

· Consultative mindset with exceptional interpersonal skills.

· Strong professionalism, presence, and decorum.

· Experience with a project management software preferred; we use Monday.com.

· Proficiency in Microsoft Office (Excel, Word, Outlook, and PowerPoint).

· Experience with Canva and the Adobe Suite is preferred.

· Strong commitment to and alignment with the Center’s mission to “strengthen Indiana congregations by helping them find and use the best resources to address their challenges and opportunities, and to share our learning with a national audience.”

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k) matching
• 403(b)
• Cell phone reimbursement
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• On-site gym
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Application Question(s):

• Please give a brief description of your experience in social media, writing, content operations, and/or communications.

Location:

• Indianapolis, IN 46204 (Preferred)

Ability to Commute:

• Indianapolis, IN 46204 (Required)

Work Location: Hybrid remote in Indianapolis, IN 46204