Communications Lead

ClaimDOC is a national medical claim auditing and member advocacy company driven to deliver a successful and sustainable health plan for employers and their employees. The marketing department at ClaimDOC plays a pivotal role in promoting the company’s products, services and brand to targeted audiences. It is responsible for developing effective marketing and communication strategies; creating compelling content; managing brand identity and event planning; and engaging with customers, clients, prospects and partners through various channels.

Job Summary

The Communications Lead helps oversee internal communication strategy and execution; external and internal events; client services marketing support; sales support (prospect/client presentations and event coordination); and community relations initiatives. The ideal candidate thinks strategically, takes initiative, dives deep into the why, manages multiple tasks and is curious with high attention to detail.

Essential Duties and Responsibilities

• Lead internal communication strategy (e.g., executive communications, intranet announcements and employee event communications).
• Oversee the strategy and coordination of external and internal events, including industry event sponsorships, company-hosted events and employee activities.
• Oversee sales support, including event coordination and deliverables, prospect/client presentations and office visits.
• Help lead community relations initiatives, building relationships with business and community leaders to improve philanthropic and employee recruitment efforts.
• Regularly proofread content, marketing materials and other external and internal corporate communications, ensuring all content meets brand standards, is accurate and complies with legal and regulatory requirements.
• Collaborate with internal teams, such as sales and client services, to ensure events and communication items align with brand and business objectives.
• Manage direct reports within the marketing team, providing guidance, mentorship and support to foster professional growth and development.
• Manage assigned communication projects from inception to execution.
• Other tasks and responsibilities as assigned.

Qualifications

• 5-7 years’ experience leading communications/marketing departments.
• A bachelor’s degree in journalism, marketing, communications, public relations or a related field.
• Demonstrated experience in communication strategy, including executive and internal communications and community relations.
• Proficiency in Associated Press style.
• Strong organizational skills and the ability to work in a fast-paced environment, manage multiple projects and meet deadlines.
• Excellent written and verbal communication skills to effectively convey ideas and collaborate with team members, clients and stakeholders.
• A creative mindset with a high attention to detail and effective problem-solving skills.
• A curiosity and willingness to learn new digital tools, techniques and platforms.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. ClaimDOC Is a drug- and tobacco-free workplace