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Communications Manager

Company Overview

Performance Contracting Group is a national employee-owned specialty contractor that offers quality services and products to the commercial, industrial, and non-residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential. We place high value on training and professional development, encouraging you to broaden and strengthen your unique skill sets so you can fully realize your potential.

Performance Contracting Group is seeking an experienced Communications Manager to join our team based out of Lenexa, KS. The Communications Manager will lead internal and external communications, shaping how PCG informs, engages, and inspires employees and stakeholders across the enterprise. This role will elevate storytelling, strengthen culture and alignment, and ensure that all communication reflects our brand voice and business strategy.

Position Summary: The Communications Manager develops and executes an integrated communications strategy that strengthens PCG’s brand, advances business objectives, and connects employees to purpose. This leader oversees all aspects of internal communications, external visibility, and digital engagement—ensuring every message reinforces PCG’s voice and values.

Working closely with leaders in Corporate and Operations, the Communications Manager aligns messaging across the organization and builds systems that make communication a competitive advantage. This role also leads a growing team of communications professionals, empowering them to deliver creative, data-driven, and impactful solutions that help PCG become best-in-class in how we communicate, lead, and grow together.

Key Responsibilities:

1. Align communications with strategy and business outcomes

Develop and execute an integrated internal and external communications strategy aligned to PCG’s purpose, priorities, and brand—translating enterprise goals into clear, actionable plans that balance companywide alignment with local relevance.
Serve as a trusted advisor to senior leaders on messaging, tone, and timing—connecting communications directly to business objectives.
Partner cross-functionally with other groups to ensure alignment across campaigns, change and growth initiatives, and enterprise priorities.
Take an audience-first, channel-smart approach—segment key audiences (employees, customers, partners) and tailor both message and medium for maximum relevance and reach.
Empower business units and regional leaders with playbooks, templates, and toolkits that enable effective local storytelling while maintaining brand and message integrity.
Own and maintain the enterprise communications calendar to ensure messages are well-timed, coordinated, and aligned with business priorities.
Anticipate and balance the needs of multiple stakeholders, ensuring communications are timely, relevant, and aligned across functions.

2. Drive engagement and alignment through internal communications

Lead enterprise-wide internal communication planning and execution—driving clarity, consistency, and connection across all levels of the organization.
Oversee the company intranet, PCG Connect, ensuring it serves as the central, dynamic hub for company communications and culture.
Create and distribute leader communication toolkits and cadence templates that help branch and department leaders translate corporate messages for their teams.
Partner with leaders and cross-functional teams to design communication moments and events that build alignment, connection, and shared understanding across the enterprise.
Develop multi-channel approaches (email, video, SharePoint, Teams, digital signage) that reach both field and office employees effectively.
Measure engagement and continuously refine internal communication methods for greater clarity, participation, and cultural impact.
Establish two-way feedback channels so communication flows in all directions. Create opportunities for field and support teams to share insights, not just receive messages.

3. Protect and advance brand, reputation, and external presence

Lead external storytelling and visibility efforts—including press releases, thought leadership, award submissions, and case studies that reinforce PCG’s brand promise.
Oversee website, social media, and digital content strategies to elevate PCG’s national profile and showcase expertise across key markets and service lines.
Collaborate with Marketing on campaign messaging and ensure cohesive narrative across owned, earned, and shared media channels.
Maintain strong governance of brand standards, compliance, and content retention policies to protect PCG’s reputation and integrity.

4. Lead people, process, and performance excellence

Manage and develop a high-performing communications team—setting clear goals, expectations, and growth pathways.
Foster cross-functional collaboration with Marketing, Creative Production, Strategic Development, and IT to deliver integrated, scalable solutions.
Champion continuous improvement through benchmarking, best-practice sharing, and innovation in tools, automation, and AI-enhanced workflows.
Build team capability in analytics, storytelling, digital channel optimization, and change communications.
Cultivate a culture of curiosity, collaboration, and accountability within the communications function.
Model an innovation mindset—encouraging creative, data-informed, and technology-enabled approaches to communication challenges.

5. Measure impact, lead change, and shape culture

Establish performance metrics and dashboards to track communication effectiveness, engagement, and business impact.
Use analytics, surveys, and feedback loops to evaluate reach and resonance—linking communications outcomes to strategic results.
Lead enterprise change and culture communications, applying established change management principles (e.g., ADKAR, Kotter, or other) to help employees understand the “why” behind transformation and their role in it.
Partner with leaders to articulate and model the company’s purpose and values, reinforcing alignment and belonging across geographies and generations.
Anticipate future communication needs by staying informed on digital trends, emerging technologies, and workforce dynamics that influence how employees connect and communicate.

Core Competencies:

These competencies reflect how the Communications Manager leads—by creating clarity, fostering alignment, and shaping a culture of shared understanding and accountability.

Communicates Effectively – Develops and delivers clear, consistent, and audience-tailored messages that inspire confidence and understanding across all levels of the organization.
Drives Engagement – Creates connection and motivation through authentic communication, helping employees understand the “why” behind strategies and feel part of something bigger.
Strategic Mindset – Anticipates future communication needs, connects storytelling to business strategy, and translates vision into actionable communication plans.

Salary: $88,300-$118,000 annual salary plus non-guaranteed annualized bonus program.

Basic Requirements:

Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field.
Minimum 7 years of experience in communications within a complex, multi-site organization.
Minimum 3 years of experience leading people or cross-functional communication initiatives.
Strong presentation and executive communication skills, with the confidence to advise senior leaders and represent the organization effectively.
Demonstrated business acumen with the ability to connect communication outcomes to organizational goals and performance.
Exceptional writing, editing, and storytelling skills with the ability to translate strategy into clear, compelling messages for diverse audiences.
Proven experience designing and executing communication strategies that support culture, change management, and employee engagement.
Strong project management and organizational skills; able to manage multiple priorities and deadlines in a fast-paced environment.
Demonstrated success building partnerships and influencing across departments and leadership levels.
Proficiency with Microsoft 365 tools (SharePoint, Teams, Outlook) and familiarity with enterprise digital communication platforms.

Preferred Requirements:

Experience in construction, engineering, manufacturing, or other project-based industries.
Hands-on experience managing both internal and external communications programs and teams.
Working knowledge of SEO/SEM fundamentals and analytics dashboards (e.g., social, intranet, campaign).
Familiarity with AI-enabled content and analytics tools, automation platforms, and digital asset management systems.
Experience communicating within an employee-owned (ESOP) organization.
Based in or willing to relocate to the Kansas City metro area.

About You: Mindset & Attitude

You are a strategic communicator who connects the dots between business strategy, brand narrative, and employee experience.
You are a team builder and mentor who amplifies others’ performance through clarity, coaching, and collaboration.
You are audience-obsessed—curious about what people need to know, how they consume information, and what drives engagement.
You are a hands-on operator who balances vision with execution and thrives on bringing ideas to life.
You believe in continuous improvement—constantly finding ways to simplify, scale, and innovate how communication works.
You are digitally fluent, using data, analytics, and technology to improve reach, resonance, and relevance.
You are a trusted advisor—credible, composed, and creative in helping leaders communicate with authenticity and impact.
You bring energy and optimism, understanding that how we communicate shapes how people feel, align, and perform.
You are adaptable and innovative—comfortable evolving how PCG communicates as technologies, audiences, and business needs change.

Benefits

At Performance Contracting, our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.

In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:

Competitive pay
Incentive bonus plan
Employee stock ownership plan (ESOP)
401(k) retirement savings plan with match
Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
Life insurance, AD&D, and disability benefits
Employee assistance program (EAP)
Flexible paid time off policy and paid holidays

PCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

PCG is a background screening, drug-free workplace. In accordance with the provisions of Tennessee Code Annotated (T.C.A.), Title 50, Chapter 9, PCG’s Drug-Free Workplace Program includes drug and alcohol testing as part of the hiring process and throughout employment, as applicable.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

NOTICE TO STAFFING FIRMS, AGENCIES AND EMPLOYMENT VENDORS:

Performance Contracting Group and its affiliates will not accept unsolicited resumes from third party recruiters without a signed Fee Agreement in place AND a candidate has been submitted into our applicant tracking system (Dayforce). Vendor solicitation should be directed to the Corporate Recruitment Department directly; as such, firms that circumvent the required compliant process will be barred from submitting candidates. In the absence of a signed fee agreement AND proper resume submission, PCG does not recognize any claim on a candidate by a third party, will consider unsolicited resumes the property of the company and reserves the right to engage and hire those candidates without any financial responsibility to the third-party vendor.

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