Communications & Marketing Coordinator

Company Overview
Living Opportunities is a non-profit organization dedicated to fulfilling our mission and vision in various ways aligned with our values of Community, Quality, Respect, Choice, and Catalyst for Change.

Our Vision is a community that embraces individuality and competently supports and empowers people. Our Mission is to empower people with intellectual and developmental disabilities and their families to thrive in diverse communities: living in inclusive neighborhoods, engaging in meaningful work, and sharing in experiences that enrich all of our lives.

Bridging Communities is a program of Living Opportunities that connects families of children with disabilities with one another, community resources, and opportunities for learning and advocacy. Through peer support, community events, trainings, and resource sharing, Bridging Communities works to strengthen families, build inclusive communities, and ensure families have access to information and support.

General Statement of Duties
The Communications & Marketing Coordinator supports the Bridging Communities Director and Program Team by managing clear, accessible, and consistent communications that help families, partners, volunteers, and community members understand and engage with programs and resources. The position is responsible for preparing and distributing program communications, maintaining participation and registration systems, and organizing program information across communication platforms.

The role includes creating and sharing informational materials, including but not limited to newsletters, flyers, website updates, and social media content that help families stay informed about events, resources, and opportunities for support. The Communications Coordinator also manages participant registrations, sends confirmations and reminders, tracks participation data, and compiles basic information to support program reporting and continuous program improvement.

In addition, the position works closely with staff, independent contractors, and volunteers to support clear communication and coordination across Bridging Communities activities. The role may also assist with preparing outreach materials and occasionally support community events, training sessions, or resource fairs by sharing information about Bridging Communities programs and resources.

Qualifications:

The following knowledge, skills, and abilities are typically necessary to successfully complete the related duties of this position:

• High school diploma or GED required. Associate’s or bachelor’s degree in communications, marketing, business administration, nonprofit management, or a related field preferred. An equivalent combination of education and relevant experience may substitute for a formal degree.
• Experience preparing clear written communications such as newsletters, flyers, website updates, social media posts, or similar informational materials.
• Strong organizational skills and attention to detail when managing communications, registration systems, and program information.
• Ability to translate program information into clear, welcoming, and accessible language for families and community members.
• Experience using common digital tools such as Google Workspace, Microsoft Office, and communication platforms such as email newsletter systems, website editors, and graphic design tools. If lacking experience, then be comfortable learning these platforms and demonstrate understanding and capability.
• Ability to manage multiple tasks and deadlines while maintaining accuracy and organization.
• Professional and respectful communication skills when interacting with families, volunteers, community partners, and team members.
• Ability to handle confidential information responsibly, in adherence to company policies and procedures, and maintain appropriate professional boundaries.

Preferred Qualifications

• Bilingual proficiency in Spanish and English.
• Experience supporting nonprofit programs, community organizations, or family-centered services.
• Training or experience preparing accessible and inclusive communications, such as using plain language and clear visual design.
• Training or experience in trauma-informed practices and communicating respectfully with diverse communities.
• Experience or lived connection to disability communities, family advocacy, or community-based support networks is valued.

Role Expectations

• Demonstrate professionalism and respectful communication when representing Bridging Communities in interactions with families, volunteers, community partners, and colleagues.
• Maintain strong organization and attention to detail when preparing communications, managing registrations, and maintaining program records.
• Communicate proactively with the Supervisor and program team regarding deadlines, questions, or information needed to complete assigned work.
• Demonstrate reliability, accountability, and follow-through when managing communications tasks and program support responsibilities.
• Flexibility to adapt to evolving systems, priorities, and workflows while supporting collaborative work across the Bridging Communities Team and organizational departments.

Pre-Employment Requirements

Employment in this position is contingent upon meeting all pre-employment and post-offer requirements, which include but are not limited to:

• At least 18 years of age
• Possession of a valid Oregon Driver’s License and proof of vehicle insurance
• Acceptable driving record for eligibility to be covered under the organization’s insurance for driving purposes (including the use of agency or personal vehicles for work-related travel)
• Satisfactory completion of required pre-employment screenings and checks as follows:
• Employment reference checks
• Drug screen for illegal substances
• Physical/functional examination confirming ability to perform all job duties with or without reasonable accommodation(s)
• Abuse registry check, as required by state licensing and Medicaid program rules
• Criminal history check (in accordance with Oregon Revised Statute 181.537 and Oregon Administrative Rules 125-007-0200 to 125-007-0330, 407-007-0200 to 407-007-0370, and 943-007-0000(2))

Roles and Responsibilities:

• Assist the Bridging Communities Director in managing program communications and correspondence by responding to emails, messages, and inquiries related to Bridging Communities programs, events, and resources in a timely and professional manner.
• Prepare and distribute program communications, including but not limited to newsletters, flyers, social media posts, website updates, and event announcements. Work with the Bridging Communities team to gather complete program information and ensure communications clearly include essential details such as dates, times, locations, registration instructions, and accessibility information.
• Maintain participation and registration systems, including building registration forms, collecting required participant and demographic information, sending confirmations and reminders, and keeping participation records organized and up to date.
• Track participation information and assist with gathering participant feedback through surveys or follow-up communications. Reconcile participation records as needed to support program reporting requirements.
• Maintain digital communication platforms, including newsletters, website updates, and social media channels, to ensure program information remains current and accessible.
• Support communication with volunteers by sharing event opportunities, reminders, and logistics related to program activities.
• Assist with preparing outreach materials and event supplies, including printing materials, assembling packets, organizing outreach tables, and preparing materials for community events, trainings, or resource fairs.
• Assist the Bridging Communities Director in maintaining a communications calendar to coordinate newsletters, announcements, and outreach related to program activities.
• Coordinate with the Director, CEO and Development Manager to ensure program communications align with organizational messaging, campaigns, and outreach priorities.
• Occasionally support community events, trainings, or outreach activities by helping share information about Bridging Communities programs and resources.

Cross-Functional Responsibilities

• Maintain accurate and organized records using the organization’s file naming conventions and digital folder structure.
• Uphold confidentiality and handle sensitive information with discretion across all tasks and communication.
• Complete assigned responsibilities in full, ensuring documentation is complete, accurate, and clearly identifiable
• Contribute to a culture of continuous improvement by identifying challenges, documenting patterns, and supporting workflow development.
• Participate in professional development opportunities in coordination with the supervisor to build knowledge and skills.
• Demonstrate a commitment to diversity, equity, and inclusion through professional conduct, inclusive communication, and openness to feedback.
• Perform all other duties as assigned.

Working Environment and Conditions

The work environment for this position varies. The majority of work is performed indoors in a typical office setting using standard office equipment such as computers, printers, and other office technology. This position primarily operates out of the Bridging Communities office at Living Opportunities' headquarters. Both in office and remote work ensures regular collaboration with program staff and team members. Occasional work may take place in community settings when supporting events, trainings, outreach activities, or resource fairs. When supporting these activities, the employee may work both indoors and outdoors and may be exposed to varying weather conditions especially during the summer or winter months.

Physical Requirements

• Standing or Walking – Occasional in this position (up to 30% of the time)
• Sitting, bending, twisting – Frequent in this position (more than 50% of the time)
• Lifting up to 50 pounds – Occasional in this position (up to 30% of the time)
• Climbing stairs – Rare in this position (less than 10% of the time)
• Computer and Keyboard use - Frequent in this position (more than 50% of the time)
• Must be able to evacuate during an emergency and assist others in doing the same.

Direct reports

This position does not directly supervise any other positions.

Work Schedule

This position is classified under FLSA as an hourly non-exempt position and is subject to applicable wage and hours laws outlined by the FLSA for hourly, non-exempt positions. Work hours and schedule are to be determined with Supervisor and will change periodically due to the functions of the position. This is a full-time position.

Pay: $18.50 - $25.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• On-site gym
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Google Workspace: 1 year (Preferred)
• Graphic design: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person