Community Assistant

Capital Workspaces is located in Bethesda, MD & Northwest DC, and we are looking for someone to join the hot coworking industry! We have an immediate need for a Community Assistant in our location in Spring Valley.

Responsibilities include:

• Create a welcoming environment: assist members in a friendly, patient, and professional manner
• Onboard new members: activate and distribute keys, print accounting numbers, and answer new member questions
• Manage local vendors and maintenance teams
• Input and maintain accurate data across various platforms (billing, customer data, inventory)
• Maintain high occupancy rates
• Create a sense of community among members
• Generate monthly reports to summarize location analytics

Sales and Marketing Initiatives:

• Devise and execute local marketing strategies to generate leads
• Follow up on a frequent basis with prospective members, document activity in CRM and marketing platform
• Conduct sales tours to sell potential members onsite
• Negotiate member deals and local discounts for members
• Utilize Craigslist, LoopNet, MLS, 42 floors, and other marketing platforms to list inventory on a weekly basis

Community Initiatives:

• Manage community initiatives designed to develop member relationships
• Plan monthly events, seasonal parties, or member events to bring the community together
• Centralize member communication

Preferred Qualifications:

• Experience in sales, hospitality, customer service, or business operations
• Comfortable speaking, selling and growing the community
• Strong verbal and communication skills
• Self-starter, quick learner, and confident
• Exceptional organizational and multi-tasking skills
• Warm and approachable
• Reliable
• Professional demeanor
• Prior leadership and hospitality experience is a plus
• Drive to take initiative and make things happen
• Interested in serving others before yourself

Pay: $19.00 - $21.00 per hour

Work Location: In person