Community Liaison/Business Development

Since 1985 The Brook Hospital has been offering hope to individuals, families, and communities. The Brook offers two outstanding hospitals in Louisville, Kentucky, KMI & Dupont. The Brook is the leader in providing quality mental health and addiction treatment services. Our commitment to care includes developing integrated delivery systems through partnerships with medical surgical hospitals, community mental health centers, educational institutions, managed care organizations, local health professionals and agencies. The Brook Hospital will strive to set the standard for excellence in the field of behavioral health care and will maintain its leadership role by treating each patient as a respected individual of our community.

The Community Liaison implements the philosophy, policy, procedures, systems and strategic goals set forth by the senior management team while maximizing referral potentials from assigned accounts, and developing new business to achieve the goals and objectives of facility business development and strategic planning. The Community Liaison market hospital services to physicians, mental health professionals, EAP’s and other professionals thereby strengthening facility relationships with these resources.

Job Duties/Responsibilities:

• Maintains positive working relationships with all disciplines.
• Maintains composure, tact during stressful interactions.
• Skillful in telephone etiquette.
• Demonstrates understanding how position supports the goals of the department and vision of the organization, including how it supports other departments and processes within the organization.
• Strives for professional growth based on identified strengths and weaknesses.
• Promote and consistently support a strong customer service culture to all employees and contract personnel. Must demonstrate a “can do” attitude and foster respect, courtesy, helpfulness, and teamwork in relationships with staff and external customer base.
• Research prospective business development opportunities.
• Complete a Monthly Operating Report (MOR).
• Participate in giving facility tours, having an excellent understanding of facility layout as well as programming offered.
• Participate in development and execution of business development special events.
• Effectively demonstrates knowledge of patient age groups (child, adolescent, adult and geriatric) & specific programs related to each.
• Working knowledge of software; log daily interactions with referral sources.
• Provide hospital spirituality groups; document group note
• Other responsibilities as assigned by CEO or Director of Business Development.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off
• Career development opportunities within UHS and its 300+ Subsidiaries!

Who are we:

One of the nation’s largest and most respected providers of hospital and health-care services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Business Development Community Liaison

Job Requirements:

• Master's Degree in a behavioral science field - Social Work, Counseling, Education, Psychology Etc.
• Familiarity and connections with local community and experience working in health-care preferred
• Valid Kentucky Driver’s License w/ good driving record
• Public speaking skills - comfortable speaking to small & large groups
• Social Media Knowledge
• Previous experience in the mental health field preferred.

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All health-care and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our health-care or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.