Community Maintenance Director - Summit Crossing

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver A Winning Performance:

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, not just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits

We Care About Your Total Wellbeing:

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing program here.

What You'll Be Doing:

• Oversees the general maintenance function and service staff by managing service requests,
  delegating tasks, supervising and directing the department's work.
• Partners with the community manager to accomplish the property objectives by recruiting, hiring,
  training, and motivating a high-performing staff. Communicates job expectations, coaches and
  counsels service staff on job performance and disciplinary issues. Monitors the team's
  performance against objectives as well as individual contributions. Provides feedback for
  improvement, recommendations and guidance in defining career paths and professional development
  plans.
• Ensures that the service staff is performing to Equity standards and resident service requests are
  handled in a prompt, courteous and efficient manner ensuring our residents receive personal
  attention, express service, resulting in total satisfaction.
• Effectively delivers on our commitments to our residents at all times.
• Maintains open and clear communication with the Community Manager, on-site staff, and residents.
  Assists service staff in the performance of their duties as needed.
• Ensures that all service staff follow safe work practices. Responsible for properly using and caring for
  all company tools, equipment and vehicles.
• Reviews property management system (MRI and Ops) data related to the property's financial
  performance and makes recommendations to the Community Manager to address concerns.
• Assists the Community Manager(s) in preparing annual budgets and monitors expenditures in
  accordance with the established guidelines.
• Monitors all service contracts and vendors. Assists in the selection of various vendors in regard to
  value and budget.
• Works with Regional Leadership in monitoring capital improvement projects. Offers recommendations
  regarding improvements to the overall operation of the communities and identifies capital needs for
  the 10-year plan.
• Orders and controls maintenance inventory.
• Completes regular community inspections to proactively recommend necessary repairs or
  replacement of any interior or exterior areas on the property and prepares regular status reports.
• Schedules maintenance preparation of all market-ready apartments and completes final inspections.
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• Ensures the Scheduled Maintenance Program is followed in order to maintain the community
  standards.
• Monitors the maintenance and up-keep of all mechanical equipment on the community including, but
  not limited to, water heaters and Heating Ventilating Air Conditioning (HVAC) units, elevator systems
  and centralized boiler systems.
• Ensures pool operations are monitored on a daily basis and maintains the appropriate health
  department standards.
• Understands and complies with Occupational Safety & Health Administration (OSHA) and all other
  safety requirements. Knowledge of federal and state apartment housing laws and internal policies,
  initiatives and systems regarding maintenance.
• Performs various maintenance functions which includes, but is not limited to, electrical installations,
  pool maintenance, light carpentry/construction, re-keying and mastering door locks, repairing furnaces
  and air conditioners, plumbing and appliance repairs, drywall and painting repairs, vinyl installation
  and repair and minor roof repairs.
• Performs on-call emergency service as required.
• Attends and participates in training programs as required.
• Represents the Company in a professional manner at all times. Consistently maintains a
  professional, courteous attitude when dealing with residents, coworkers and the general public.
• Performs other duties as assigned.

What You'll Need To Thrive:

• Hands-on general service maintenance experience required.
• 3 or more years of Residential or commercial property management, hospitality, or retail experience
  required.
• Managerial experience required
• Management of complex communities or multi-site experience preferred.
• EPA Section 608 Type I, Type II or Universal certification must be obtained within 90 days of hire if
  required based on the needs at the community.
• High School Diploma or equivalent preferred.

Salary: $41.72 - $50.99/hour

• The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
• Employees are eligible for overtime pay and performance incentives.

A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g. car, golf cart, etc.) during their workday and/or as part of their role.