Community Management & HR

Community Management Responsibilities

• Manage and moderate online and offline communities (WhatsApp, social platforms)
• Respond to community queries, DMs, and comments in a timely, brand-aligned manner
• Foster engagement through discussions, polls, announcements, and activities
• Enforce community guidelines and ensure a respectful, positive environment
• Support campaigns, launches, and events within the community
• Track engagement metrics and prepare periodic community reports

HR Responsibilities

• Assist in recruitment processes (job postings, screening, interview coordination)
• Maintain employee records, attendance, and basic HR documentation
• Act as the first point of contact for employee queries and concerns
• Support performance review cycles and feedback collection
• Help implement HR policies, processes, and company culture initiatives
• Coordinate training sessions, team activities, and internal communications

Skills & Competencies

• Strong communication and interpersonal skills
• Empathetic, people-centric approach
• Organized and detail-oriented
• Ability to multitask across people and process-driven roles
• Basic understanding of HR practices
• Familiarity with community tools and internal communication platforms

Job Type: Full-time

Work Location: In person