We are seeking a highly organized, results-driven Community Manager to join our team. This role is ideal for an experienced property management professional with 2+ years of experience who thrives in a fast-paced environment, provides exceptional resident service, and has strong leasing and operational skills.
The ideal candidate is a strong communicator, detail-oriented, proactive, and capable of managing daily property operations while maintaining high occupancy, resident satisfaction, and property standards. Bilingual candidates are strongly encouraged to apply.
Key Responsibilities
Property Operations & Resident Relations
- Manage day-to-day property operations and maintain an organized, professional leasing office.
- Conduct daily property inspections to ensure cleanliness, curb appeal, safety, and high community standards.
- Evaluate maintenance, groundskeeping, and housekeeping operations to ensure efficiency and quality service.
- Investigate and resolve resident concerns, complaints, and lease violations promptly and professionally.
- Assist with resident communications including notices, warnings, updates, and community correspondence.
- Perform annual unit inspections with the Maintenance Technicians.
Leasing & Occupancy
- Drive occupancy by marketing available units and attracting qualified prospective residents.
- Advertise vacancies through online platforms including Craigslist, Zillow, Apartments.com, company websites, and other applicable channels.
- Showcase apartment homes, explain community features and benefits, and secure lease agreements.
- Process rental applications in compliance with company screening criteria and Fair Housing regulations.
- Prepare lease agreements, collect security deposits, and secure first month’s rent.
- Coordinate move-ins and move-outs, ensuring all required documentation is completed accurately and submitted on time.
- Know the local market and competitive communities, including pricing, occupancy trends, concessions, and amenities, in order to recommend strategies that keep the property competitive and maximize leasing success.
Financial & Administrative Management
- Monitor resident accounts, balances, payment plans, and collections activity.
- Send monthly notices regarding outstanding balances and resident credits.
- Collect and deposit monthly rent payments into Yardi Voyager and designated bank accounts.
- Submit completed leasing files, applications, and related paperwork to the Accounting Department by required deadlines.
- Prepare and submit weekly activity reports every Friday to ownership, management, and department heads.
- Participate in weekly check-in calls with the Regional Manager.
Qualifications
- Minimum 2+ years of property management or community management experience
- Proven leasing experience with a strong ability to close leases and build occupancy
- Excellent organization, time management, and multitasking skills
- Strong verbal and written communication skills
- Ability to prioritize tasks and perform effectively in a fast-paced environment
- Strong customer service and conflict resolution abilities
- Experience with Appfolio or similar property management software preferred
- Knowledge of Fair Housing laws and leasing compliance preferred
- Bilingual skills are a plus
Apply Today
If you are an organized, motivated, and service-focused property management professional ready to make a difference, we’d love to hear from you.
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Strong Organizational Skills
Experience:
- Community management: 2 years (Required)
Work Location: In person