Community & Marketing Coordinator

About the Role

Heritage Office Suites is looking for a creative, organized, and energetic Community & Marketing Coordinator to help elevate our brand, support lead generation, and create exceptional experiences for our members and guests.

This is an ideal opportunity for someone in the early stages of their marketing or business career who enjoys social media, branding, content creation, and working in a professional office environment. We’re looking for someone with creativity, initiative, strong communication skills, and a desire to grow.

This role combines hospitality, marketing, social media, and front-office operations. You’ll be one of the first points of contact for Heritage Office Suites while also helping us strengthen our online presence and community engagement.

What You’ll Do

Marketing & Branding

• Help elevate and maintain the Heritage Office Suites brand across multiple platforms
• Create and schedule social media content using Canva and other marketing tools
• Assist with email marketing campaigns and member communications
• Assist with AI-powered content creation and marketing initiatives, including improving workspace photos, generating social media ideas, and enhancing digital branding materials
• Post and manage Craigslist and online marketplace advertisements
• Support local marketing initiatives and community outreach
• Help create promotional graphics and digital content
• Assist the General Manager with lead generation and prospect follow-up

Member & Front Office Experience

• Welcome members and guests with a polished, professional, and upbeat attitude
• Answer phones and direct calls appropriately
• Manage mail, deliveries, and package handling
• Assist with member onboarding and move-ins/move-outs
• Help maintain a clean, professional, hospitality-driven workspace environment
• Support community events and member engagement activities

What We’re Looking For

• 1–3 years of experience in customer service, hospitality, marketing, social media, or administrative support
• Experience with social media platforms, Canva, and basic marketing tools
• Interest in emerging AI tools such as ChatGPT and other AI-powered marketing platforms for content creation, branding, and social media support
• Curiosity and willingness to learn how AI can improve marketing efficiency, creative content, and workspace presentation
• Strong written and verbal communication skills
• Organized, detail-oriented, and able to multitask in a fast-paced environment
• Comfortable learning new software and technology platforms
• Positive attitude with a strong sense of professionalism and creativity
• Self-starter mentality with a willingness to wear many hats

Candidates with backgrounds in hospitality, communications, marketing, business, or social media are encouraged to apply.

About Heritage Office Suites

With locations in Georgetown and Round Rock, Heritage Office Suites provides executive office suites, coworking, meeting rooms, and virtual office solutions for entrepreneurs, startups, and growing businesses throughout the Greater Austin area.

Our mission is to create inspiring, professional workspace environments that help businesses thrive while fostering collaboration, productivity, and community.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Experience:

• Customer service: 2 years (Preferred)
• Social media marketing: 2 years (Preferred)
• AI: 2 years (Preferred)
• Email marketing: 1 year (Preferred)
• Graphic design: 1 year (Preferred)

Work Location: In person