Find The RightJob.
Community Navigator - Bilingual
Position Description
To build community trust and confidence in the Minneapolis Police Department (MPD) by assisting in the delivery of services provided by Patrol and Investigations Bureaus and act as a resource for patrol officers to aid in providing service to increase the effectiveness of MPD's response to 911 calls; establish and maintain non-traditional partnerships between the MPD, service providers and the community, and to support community engagement.
Job Duties and Responsibilities
- Perform Community outreach on behalf of the Minneapolis Police Department.
- Build effective and strategic relationships with internal and external stakeholders.
- Represent the department at various community meetings.
- Act as a liaison between the Minneapolis Police Department and community agencies.
- Leverage community partnerships to promote community engagement.
- Coordinate precinct efforts with command staff and community.
- Identify effective programs through community input, review of police reports and other resources.
- Identify and work with other City Departments, County Departments and other Police Departments (National and Local) to identify resources.
- Work closely with community and agencies to help residents, business for resources.
- Keep the targeted community organizations and residents informed of resource.
Required Qualifications
MINIMUM EDUCATION
Four-year college degree in Human Services, Criminal Justice, Urban Studies, Chemical Dependency, Cultural Studies, Education, Social Work, or equivalent combination of education and experience.
MINIMUM EXPERIENCE
Three years of related experience in a specific community such as Native American, Latino, LGBTQ, African American, etc. and experience working with diverse communities in general.
Fluency in one or more languages spoken by the City's community populations such as Spanish is required.
SELECTION PROCESS
The selection process will consist of a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.
BACKGROUND CHECK
The City has determined that a thorough Minneapolis Police Department criminal background check is necessary for positions with this job title. Applicants must sign an informed consent allowing the City to obtain their criminal history information in connection with the position sought. Applicants who do not sign the informed consent form will not be considered for the position.
DRUG AND ALCOHOL TESTING
All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.
ELIGIBLE LIST STATEMENT
The names of applicants who meet minimum qualifications and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire six months after it has been established.
INTERVIEW SELECTION
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.
UNION REPRESENTATION:
This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (MPEA). For more information on the terms and conditions of this agreement please visit: MPEA.
Knowledge, Skills and Abilities
- Exposure to Public Sector systems, criminal justice systems, health care systems, immigration systems, human services, education, and communications
- Ability to establish and maintain effective working relationships with victims and witnesses who are frequently traumatized and with severe emotional stress and who often times may respond negatively to police officer assistance and efforts.
- Ability to empathize, communicate and understand the problems faced by individuals from diverse cultural and economic backgrounds, many of whom may be experiencing homelessness, physical limitations, mental health and / or chemical dependency issues.
- Knowledge of social service agencies and contacts.
- Ability to work collaboratively.
- Ability to be present during crisis situations and quickly assess implications, underlying issues, and be able to make recommendations to police officers and community members.
- Working knowledge of the organization and operations of City government.
- Demonstrated conflict management and interpersonal skills in a dynamic environment.
- Strong oral and written communication skills including the ability to message information to specific audiences in appropriate formats, tone and context.
- Ability to collaborate with individuals and organization leadership from diverse communities and foster working relationships between MPD and the community.
- Ability to analyze information and make recommendations.
- Well developed communications skills, active listening skills, and persuasiveness skills
As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.
The City of Minneapolis is proud to be an Equal Employment Opportunity employer.
Benefits Summary
Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page.
Insurance
Health insurance
Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.
Dental insurance
The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.
Life insurance
The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.
Paid time off
Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements.
Paid parental leave
City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.
Retirement
City employees earn a pension and may choose to participate in additional retirement savings programs.
- Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
- Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).
Eligible City employees may choose to participate in the following transportation programs:
- Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
- Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.
Learning and development
To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees.
Other perks
Employees can also take advantage of flexible spending accounts, the Emotional Wellbeing Solutions, health club discounts and more.
Similar jobs
No similar jobs found
© 2026 Qureos. All rights reserved.