Community Operations Manager

Summary

Under general direction of the Community Council, the Community Operations Manager provides a high level of responsible management and administrative direction to department heads, exercises a high degree of independence, initiative, and professional expertise in the administration and day-to-day management of assigned departments

Minimum Qualifications

Bachelor’s degree in Business or Public Administration, Financial Management or closely related field from an accredited institution of higher education and eight (8) years of progressively responsible experience as a Director/Manager within a large organization. Master’s in Public or Business Administration and past experience in a governmental organization is preferred. Extensive administrative and management experience clearly demonstrating the ability to direct the activities of an organization. Any equivalent combination of training and past work history that provides the knowledge and abilities necessary to perform the duties of the job may be considered when filing the position. Must have a valid Arizona Driver's License and be able to meet the Community's insurance carrier requirements. Must successfully complete a background check.

Examples of Duties

• Coordinates and cooperates with the Council regarding the formulation of short and long-range goals for Community growth and management. Actively participates in the development of the Community’s strategic plan. Meets with Community Council Members to discuss issues, objectives, develop strategies and to brief on current activities and challenges occurring within assigned departments.
• Reports on all operational matters regarding Community government at meetings of the Community Council.
• Promotes the goals of the Community and provides the leadership needed to successfully achieve set goals.
• Has overall responsibility for the review and development of procedures, policies, and operations of assigned departments.
• Regularly meets with assigned department heads to discuss programs, relay/ develop goals, set performance targets, evaluate performance, address challenges and resolve issues that might arise regarding department operations, budget, employee matters and customer complaints. Evaluates the operational effectiveness/efficiency of assigned departments.
• Interprets and ensures Community policies are understood and monitors adherence to policies, laws, regulations, and guidelines.
• Actively participates in the development of the Community’s budget. Monitors expenditures, responsible for identifying new funding sources and making budgetary recommendations to Council.
• Assists in the negotiation of contracts and other legal agreements when needed; signs purchase orders, agreements, contracts, and related documentation as authorized by the Council.
• Represents the Community at meetings and organizations as directed by Council.
• Represents the Community in dealing with other governmental jurisdictions, private firms, professional groups, tribal officials, community groups, the press, the general public and professional consultants engaged in tribal activities.
• Co-Chairs monthly department head and other meetings to coordinate activities, keep updated, and to resolve an unusual operational or personnel problems.
• Provides excellent customer service to both internal and external customers.
• Regular attendance is an essential function of this job to ensure continuity.
• Other job-related duties as assigned.

Other Requirements

• Thorough knowledge of the principles and practices of administration and management within a large organization.
• Thorough knowledge of cost accounting and budget procedures and practices.
• Knowledge of the principles and practices of public administration including, budgeting, finance, grants writing, human resource and program/service evaluation.
• Knowledge of the ordinances, regulations, policies and guidelines regarding governmental operations and enforcement functions.
• Knowledge of State and Federal laws, regulations and guidelines governing all aspects of operations.
• Skill in planning, organizing and directing through subordinate staff the efficient and effective delivery of comprehensive programs, services, and functions.
• Knowledge of the operational activities and functions of all assigned departments.
• Skill in developing governmental operating policies and procedures.
• Skill in understanding and interpreting complex laws, rules, regulations, policies, and guidelines.
• Skill in determining, evaluating, and prioritizing the Community’s needs for governmental programs, services and functions.
• Ability to administer and budget a large and diverse range of services.
• Skill in providing leadership to Department Directors and coordinating their activities, functions and services for the betterment of the Ak-Chin Indian Community.
• Ability to research, prepare and present comprehensive written and oral reports to Council, community members, employees and other interested parties as required.
• Ability to maintain harmonious and effective working relationship with the Council, Community employees and the general public.