Community Outreach Liaison

Description:

Make a Meaningful Impact with Iowa City Hospice

Are you passionate about exceptional compassionate patient care where patients can remain independent in their own home and are you seeking a role that aligns with your personal values?

Position Summary
We are seeking a dynamic and strategic Community Outreach Liaison to build and maintain strong relationships with healthcare professionals, promote agency services, and drive patient referrals across our home health and hospice service lines. This role is ideal for a motivated individual with a background in healthcare marketing, provider engagement, or clinical liaison work.

Key Responsibilities

• Develop and maintain strategic partnerships with healthcare providers to identify needs and enhance care coordination.
• Deliver targeted education to community clinicians to increase awareness and engagement with agency services.
• Execute outreach initiatives to grow patient volume across designated service lines.
• Utilize marketing tools to promote the agency’s mission, brand, and services.
• Coordinate public relations efforts and present specialized materials to potential clinical partners.
• Represent the agency at public events, business meetings, and seminars.
• Provide specialized education to physicians and clinicians to expand referral networks.
• Share provider insights with marketing and leadership teams to inform strategic planning.
• Serve as a liaison between referring providers and the agency to resolve issues and foster collaboration.
• Offer feedback to care teams to support continuous quality improvement.
• Maintain accurate documentation of outreach activities in alignment with team goals.
• Ensure timely execution of marketing strategies and initiatives.

Why Join the Iowa City Hospice Team?

At Iowa City Hospice, we believe that meaningful work begins with compassionate care. When you join our team, you become part of a mission-driven organization that puts people first—patients, families, and staff alike.

What Sets Us Apart:

• Community Impact: Be part of a respected nonprofit that has served the Iowa City area with integrity and compassion for decades.
• Purpose-Driven Work: Make a lasting impact through helping connect people with patient centered comfort, dignity, and support during life’s most important moments.
• Collaborative Culture: Work alongside a dedicated interdisciplinary team that values communication, respect, and shared goals.
• Professional Growth: Benefit from ongoing training, mentorship, and opportunities in a supportive environment.
• Comprehensive Benefits:
  • Competitive compensation
  • Health, dental, and vision insurance
  • Employer-paid life and disability coverage
  • Paid vacation and sick leave
  • Access to company vehicles, free parking, and mobile technology (iPhone & iPad)

If you're looking for a career where your skills and heart can make a real difference, Iowa City Hospice is the place for you.

Apply Today
If you are compassionate and committed to enhancing quality of life through expert home health and hospice care, we’d love to hear from you. Visit www.iowacityhospice.org or contact Karen at 319-325-0319.

Equal Opportunity Employer
Iowa City Hospice is committed to diversity and inclusion and prohibits discrimination based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, or any other protected characteristic.

Requirements:

Qualifications

• Bachelor's degree in healthcare, marketing, communications, or related field (preferred).
• Experience in hospice and or home health care, outreach, provider relations, or clinical liaison roles.
• Strong communication, presentation, and relationship-building skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of home health and hospice services is a plus.