Community Safety Manager

Description

Under direction of the Deputy City Manager, develops, manages, and administers community safety programs focused on crime prevention and emergency preparedness; oversees, monitors, and implements the City's contracted law enforcement services with the Los Angeles County Sheriff's Department (LASD); manages and executes parking enforcement, community safety services, animal control services, crossing guard program, neighborhood watch, and Community Emergency Response Team (C.E.R.T.) programs; administers and manages City's Emergency Operations Center; serves as secretary for the Community Safety Committee; receives and responds to community concerns and complaints relating to public safety matters; prepares and presents community safety service reports, records, and documents; and performs related work as required.

Examples of Duties

• Administers, monitors, and manages agency contracts providing law enforcement, fire protection, public health, animal control, and activities related to community safety; coordinates and evaluates the scope and quality of services received; identifies and manages contract terms and addresses need for contract modifications.
• Receives and responds to emails and phone calls from staff and members of the public regarding community safety administrative issues, homeless concerns, parking permit issues, law enforcement activities, and other City safety matters; confers and addresses public-relations quality-of-life issues as directed and expressed by City administrators, school officials, businesses, and residents.
• Reviews and prepares responses to administrative reports and analyses developed and presented by LASD; confers and discusses current activities and progress on identified and contracted strategic goals with Cerritos station supervisors.
• Organizes and manages the Parking Enforcement Unit; oversees and monitors the issuance of overnight parking permits; reviews and manages the parking citation appeal process.
• Prepares and presents management and administrative documents, analyses, agenda reports, and related Community Safety Division records; reviews invoices and requisitions, submits for payment, ensures division work is performed in accordance with City policy, internal standards, and established procedures.
• Monitors and manages division staff; organizes and coordinates workflow and work scope; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems; trains and guides employee performance; conducts performance evaluations; and recommends additional training, disciplinary actions or cause for termination.
• Supervises and organizes community safety officers, crossing guard coordinator and school crossing guards; and monitors and assigns activities of volunteers.
• Represents the City at various multiagency meetings including Neighborhood Watch, crime control meetings, and regional safety manager functions.
• Meets with various Neighborhood Watch groups, school officials, businesses, and residents regarding various crime prevention/apprehension, traffic safety, and quality-of-life issues.
• Reviews, develops, and refines City emergency preparedness and emergency operations center (EOC) procedures; establishes training standards and monitors comprehensive plans for natural disasters and other emergencies.
• Ensures appropriate City-wide training for emergency response.
• Coordinates and integrates emergency planning with other City officials and officials of mutual aid cities.
• Prepares the division budget for community safety programs and recommends appropriate levels of service.
• Conducts planning and research projects as directed.

Typical Qualifications

• Law enforcement theory, principles, and practices, and their application to a wide variety of services.
• Legal codes, including the California Penal Code and the California Vehicle Code.
• Principles and practices of municipal budget preparation and administration.
• Principles of supervision, training and performance evaluation.
• Principles and practices of disaster preparedness, response, and recovery.
• Pertinent federal, state, and local laws, codes, and regulations.
• Effective supervisory and management techniques.

Ability to:

• Conduct comprehensive studies, prepare reports, and make recommendations regarding City programs and operations.
• Demonstrate tact and diplomacy when interacting with the public.
• Assist with budget preparation.
• Communicate effectively, both orally and in writing.
• Analyze statistical data and reports.
• Evaluate contract services.
• Establish and maintain cooperative relationships with those contacted in the course of work.

• Work is performed indoors in an office setting and outdoors in the field.
• Sitting for prolonged periods of time using a computer keyboard and screen.
• Possible exposure to environmental elements, such as heat and cold.
• Standing and walking on slippery or uneven surfaces, as well as twisting, reaching, bending, crouching, and kneeling.
• Pushing, pulling, dragging, lifting, and carrying items weighing up to thirty (30) pounds.
• Mobility, vision, hearing and dexterity levels appropriate to perform the essential duties of the position.
• Drive a vehicle on City business.

ANNUAL VACATION – After 6 months of continuous services, each employee is eligible for a vacation of 6 days. After five years of continuous services and employee is eligible for a vacation of 17 days, with an annual accrual up to a maximum of 22 days.

HOLIDAYS – The City of Cerritos recognizes 11 holidays, plus one floating holiday designated by the employee.

SICK LEAVE – The City provides all paid sick leave. Sick leave with pay for all non-exempt employee shall accrue at the rate of one working day for each full calendar month of the employee's service and any such leave may accrue without limit. At termination, the City will compensate the employee leaving City service for one-half of all accrued sick leave earned.

HEALTH PLANS – All employees and their dependents are provided with a contribution to a comprehensive group health plan. The City will contribute monthly to active employees the cost of PERS Platinum family coverage which can be applied towards any PERS insurance plan.

DENTAL and VISION PLAN – All employees and their dependents are covered through Delta Dental and Vision Services Program (VSP).

RETIREMENT – Retirement benefits are under the provisions of the California Public Employees' Retirement System (PERS). The City does not participate in Social Security. Your PERS benefit may affect your Social Security benefit. For more information please refer to Social Security publications. All employees are subject to the mandatory 1.45% Medicare contribution.

TRAINING AND EDUCATION REIMBURSEMENT – Participation in the City's Educational Reimbursement Program is available to all non-probationary City employees who wish to undertake independent studies to improve their job skills. The City provides $3,500 per year for tuition reimbursement.

LONG-TERM DISABILITY – Employees are provided benefits under a Long-Term Disability Plan after the expiration of an appropriate waiting period.

SHORT-TERM DISABILITY – Employees may purchase benefits under a Short-Term Disability Plan after the expiration of an appropriate waiting period.

CREDIT UNION – Membership with F&A Federal Credit Union is available to all employees.

LIFE INSURANCE – All employees are covered by a term life insurance policy.

NO-SMOKING POLICY – A no-smoking policy has been adopted in all City facilities to promote a health-based, smokeless workplace as part of the City's commitment to a pollution-free environment.

DEFERRED COMPENSATION – The City offers a voluntary 457 Deferred Compensation Plan for an additional tax-deferred savings option incentive as an additional benefit provided and/or available to employees.

EQUAL OPPORTUNITY EMPLOYER – The City of Cerritos is and Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.

ALTERNATE WORK SCHEDULE – The City of Cerritos participates in a 9/80 alternate work schedule for certain positions.

CRIMINAL BACKGROUND CHECK – Applicants will be required as a prerequisite to employment to successfully pass a criminal background check in accordance with City policy, which may include live scan and other job-related criminal background investigation. The cost of the criminal background check will be paid by the City.

PHYSICAL EXAMINATION – Applicants will be required as a prerequisite to employment to successfully pass a physical and drug screening examination, the cost of which will be paid by the City.

Note: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.