Community Sales Representative

Community Sales Representative
Whatcom County

Career opportunity not just a job! We are expanding and adding Sales Representative positions for our award winning NeuBeam broadband residential and business services. DNG is looking for a motivated and experienced Sale Representative responsible for selling high-speed wireless, fiber, and our new advanced wireless broadband services to residential and business customers throughout Whatcom and Skagit Counties, WA. DNG has growing regional West Coast and Mid-Atlantic market footprints. NeuBeam services deliver diversified retail and large enterprise revenue streams from the company’s fiber and wireless network operations in 6 states (WA, MD, VA, ID, OR, and WV).

The Community Sales Representative will be a brand ambassador building excellent customer relationships promoting NeuBeam’s fiber and high-speed wireless products and services to residential and business customers in our Northwest Washington market. The successful candidate will play a crucial role in expanding NeuBeam’s customer base and revenue. This position is ideal for self-motivated individuals who enjoy the challenge of sales, have a knack for building relationships, like to be part of a winning team offering advanced telecommunication services and have a passion for customer service. Plan to make a difference with your time and talents! We prioritize hiring veterans.

WHO WE ARE

Declaration Networks Group (DNG) improves the quality of life by giving people access to what matters to them where they live, work, get educated, and raise their families. The Company is an innovative and award-winning industry leader focused on enabling the digital transformation of Rural America, bringing sustainable and cost-efficient broadband ecosystems to targeted underserved communities. DNG was pleased to be recognized for the 6th consecutive year on the INC. 5000 fastest growing companies in America, the most prestigious ranking of the nation’s fastest growing private companies. DNG service makes a difference in our customers’ lives, their communities, and our shared economy.

JOB DESCRIPTION

The position reports directly to the Region’s Sales Manager out of our Bellingham WA office. The successful candidate will be responsible for owning their assigned territory, developing sales activity plans to promote and sell our fiber and high-speed wireless products outside of the office environment. This role involves a significant amount of fieldwork, including visiting potential clients at their places of business or homes, attending trade shows, and networking events. The goal is to increase the customer base and revenue for the NeuBeam by securing new contracts and upgrading existing customers to higher-tier services.

Core Responsibilities

• Customer Acquisition: Identify and reach out to potential customers through cold calling, referrals, networking, and social media to present NeuBeam offerings.
• Customer Sales: Conduct face-to-face or virtual presentations to explain the features, benefits, and pricing of NeuBeam services tailored to the needs of potential clients. Manage the customer contract signing and modification if needed that meet both the client's needs and the company's revenue goals.
• Market Research: Keep abreast of local market trends, competitor offerings, and potential customer needs to effectively position the NeuBeam’s services.
• Sales Targets: Meet or exceed sales targets by acquiring new customers and upgrading existing accounts with additional services or longer contract terms.
• Customer Service: Provide excellent customer service and support, addressing any concerns or questions to ensure customer satisfaction and retention.
• Product Knowledge: Maintain thorough knowledge of the company’s products, pricing plans, promotions, and technology advancements to effectively sell and upgrade services.
• Reporting: Document sales activities, potential sales leads, client visits, and customer feedback, reporting back to management with regular updates.
• Collaboration: Work closely with the sales team, marketing department, and technical support to ensure a seamless customer experience from initial contact to post-sale support.
• Training and Development: Participate in ongoing training and development opportunities to enhance sales techniques and industry knowledge.
• Other duties and responsibilities as assigned.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Occasional travel may be required.

All employees at DNG are expected to:

• Focus on the customer experience - think and act in ways that put our customers first.
• Win as a team - make big things happen by working together and being open to new ideas.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors, and our communities.

Education and Experience Requirements:

• 1-2 years of relevant experience.
• Strong Communication Skills: Excellent verbal and written communication skills to effectively convey the value proposition to potential customers.
• Persuasion and Negotiation Skills: Ability to persuade potential customers of the benefits of the service and negotiate contracts beneficial to both the customer and the company.
• Self-Motivated: High level of self-motivation and organization, as this role often involves working independently outside of a traditional office environment.
• Customer Service Skills: Strong commitment to providing exceptional customer service, ensuring customer satisfaction and maintaining long-term customer relationships.
• Technical Proficiency: Knowledge of internet technologies, networking, and the telecommunications industry to credibly sell and discuss internet services.
• Sales Experience: Previous experience in sales, particularly in telecommunications, technology, or a related field, is highly beneficial.
• Driver’s License: A valid driver’s license and reliable transportation, as the role involves traveling to meet clients.

DNG is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Compensation:

• Annual compensation $33,500-$42,000 annually DOE + commission
• Total target compensation (base + commission) $46,700 - $55,200
• 17 days PTO and 10 paid holidays
• Company paid health, vision and dental insurance programs
• Company 401K retirement plan with 3% matching component
• Company paid $100,000 life insurance plan

Job Type: Full-time

Pay: $46,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Bellingham, WA 98225