Community Services Specialist

Interested applicants must complete the online application found at LCOzarks.com/join-our-team/.

The Community Services Specialist position is responsible for the promotion of the library's services, programs, and collections through traditional channels (print, online, social media).

First consideration is March 20, 2026; otherwise, the position will be open until filled.

Essential Functions:

• Develop, direct, and implement all engagement strategies for the library which include generating awareness, building engagement, and increasing library usage.
• Design and create promotional materials.
• Update and maintain forms and documents.
• Maintain the library’s website and social media accounts.
• Create newsletters and special project emails.
• Assist with writing, proofing, and editing of external and internal library communications including flyers, blogs, press releases, articles, etc.
• Serve as library photographer/videographer, taking photos and/or videos during library events.
• Assist with the creation of statistical and analytical reports of library activities and services.
• Ensure signage and promotional materials are easy to read and understand, accessible, and effectively inform patrons of the library’s materials and services.
• Assist with projects that involve commercial/professional printing services as well as tracking costs.
• Provide design training and support for staff members when needed.
• All employees may have to take on tasks outside the normal scope of their job in the event of an emergency or staff shortage, e.g., work a shift at the circulation desk, or perform other duties as assigned.

Specific Knowledge, Skills and Abilities Required:

• High degree of creative imagination and originality in creating advertisements for the library, including a feeling for color, design, and layout.
• Proficiency with website design and WordPress.
• Proficiency with relevant desktop publishing software and tools such as Adobe Express, Illustrator, Photoshop, Canva, etc. to produce high-quality, well-written materials such as brochures and flyers.
• Proficiency with social media platforms to promote library services and programs.
• Ability to write grammatically correct press releases, professional correspondence, and program descriptions.
• Special knowledge of public library services, publishing trends, authors, titles and reading interests of all ages.
• Ability to exercise initiative, leadership, and independent judgment.
• Ability to organize work, set priorities, use time effectively, and meet deadlines.
• Ability to multi-task and work with frequent interruptions.
• Ability to interact with people of varying personalities and ages in a variety of situations.
• Ability to analyze and creatively solve problems.

Education and Experience:

• An associate or bachelor's degree in an appropriate field (such as public relations, marketing, graphic design, web development, etc.) or any equivalent combination of experience, training, and/or education is required.
• One year of relevant experience is required.
• Public library experience is strongly preferred.
• Proficiency with computers, document creation software, presentation software, spreadsheets, social media platforms, and photo and video editing software is required.
• Graphic design experience and the ability to create promotional material are required.

Physical and Working Conditions:

• Position requires bending, squatting, kneeling, and reaching from floor level to a height of six feet.
• Routine lifting and handling of library materials weighing up to 30 pounds and moving book carts up to 200 pounds.
• Ability to stand for extended periods of time.
• Ability to perform work at a computer terminal for extended periods.

Schedule: Must be able to work flexible hours, including evenings, weekends, or beyond the regularly scheduled workday when time sensitive communications are needed.

Salary Range: $22.00-$25.00 with excellent benefits package including health, dental, vision, and life insurance, paid leave (including holidays), and enrollment in Missouri LAGERS public pension.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Branson, MO 65616 (Required)

Ability to Relocate:

• Branson, MO 65616: Relocate before starting work (Required)

Work Location: In person